Performance Consultant

Job Description:

Performance Consultant

Description

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor’s degree from an accredited four (4) year college or university with major course work in a field related to Human Resource Development, plus five (5) years of experience in organizational development and training.
• Masters degree may substitute for experience up to two (2) years.
• Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution.

Licenses or Certifications:

None.
Notes to Applicants
Position Overview:
The City of Austin is seeking a dynamic and experienced Performance Consultant to join our Learning, Engagement, and Development ( LEAD ) Office. The LEAD Office is the central hub for continuous growth and development within the City, spearheading strategic initiatives to enhance leadership development, learning, and engagement across the organization. The Performance Consultant role is key to supporting strategic goals, foster a culture of learning that improves employee learning and effectiveness. This position will address complex challenges and build high performing teams that drive engagement, promote collaboration and align with organizational goals.

Key responsibilities of this position include:

• Program design and implementation
• Strategic assessment and alignment
• Facilitation and coaching
• Culture building

An assessment(s) may be administered as part of the interview process.

Additional Information:
When completing the City of Austin employment application:
The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history.

• Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates.
• A résumé is required but will not substitute for a complete employment application. Please include contact information from previous employers.

Statements such as “see resume” will not be accepted. You may use “N/A” for fields that are not applicable. Starting salary will be based on overall relevant experience from your employment application. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions should reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information.

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
• And are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.

Pay Range
$33.49 - $42.71

Hours
Monday to Friday
8:00 a.m. to 5:00 p.m.
Telework opportunities may be available after an initial training period. Work schedules must be at least 40% hybrid in the office each week and are implemented to meet the requirements of the department and are subject to change based on business needs.

Hours may vary depending on work demands and business needs.
Job Close Date 01/02/2025 Type of Posting External Department Management Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 5202 E Ben White Blvd., Suite 500, Austin, TX 78741 Preferred Qualifications
Preferred Experience:

• Experience consulting and coaching executives and managers on organizational development, leadership development and change management.
• Experience designing and facilitating interactive workshops and training sessions.
• Experience designing, delivering, and administering leadership development programs.
• Experience conducting organizational needs assessments and developing actionable data informed recommendations.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.


Consults with and coaches City and department executives and managers on organizational development and performance issues. Leads large cross-functional performance improvement projects and initiatives. Leads citywide and department specific needs assessments by conducting research to identify organizational development and performance issues and makes recommendations to city leadership for process improvements based on findings. Leads, coaches, or partners with City leadership to address identified development and performance issues. Utilizes project management techniques to develop, design, and implement performance improvement for individual workgroups, departments and Citywide. Develops and designs evaluation plans for organization development and performance interventions. Provides cross functional and citywide internal consulting, facilitation, and coaching services to executives and managers. Gathers data and needs analysis, development of alternatives, and recommendations. Provides facilitation for City leadership by bringing structure to meetings, coaching participants in their roles and responsibilities so as to achieve defined stakeholder outcomes. Assists in resolving business process, employee performance, employee development and teamwork issues.

Responsibilities- Supervision and/or Leadership Exercised:

May provide work assignment, leadership, and guidance to others.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of broad and comprehensive principles, practices, and procedures in analyzing a variety of issues.
• Knowledge of public administration, adult learning principles, instructional systems design.
• Knowledge of city practice, policy and procedures.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in data analysis and organizing.
• Skill in using computers and related software.
• Ability to develop methods and procedures on new assignments.
• Ability to review progress and evaluate results.
• Ability to coach and train others.
• Ability to establish and maintain good working relationships with other city employees and the public.

Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA
The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Performance Consultant position are: Graduation with a Bachelor's degree from an accredited four (4) year college or university with major course work in a field related to Human Resource Development, plus five (5) years of experience in organizational development and training. Masters degree may substitute for experience up to two (2) years. Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution. Do you meet these minimum qualifications?

• Yes
• No

* Describe your experience providing cross-functional consulting, facilitation, and coaching services to executives and managers.
(Open Ended Question)
* Describe your experience developing, leading, and implementing organizational development strategies to improve workplace practices/results.
(Open Ended Question)
* Describe your experience designing, developing and supporting organization-wide organizational development and learning programs.
(Open Ended Question)
* Describe your experience designing and performing needs assessments to identify and analyze organizational problems and provide related solutions.
(Open Ended Question)
* Please describe in detail your experience developing leadership programs. Please include the years of experience developing these programs.
(Open Ended Question)


Optional & Required Documents

Required Documents Resume Cover Letter Optional Documents