i-team Civic Designer, Akron, OH

Job Description:

i-team Civic Designer, Akron, OH

Description

Specific Duties & Responsibilities

 In support of the i-team’s bold, innovative strategy to jointly drive climate action
and advance racial wealth equity, including greenhouse gas reduction strategies.
 Guide i-team colleagues, together with collaborators in government and in the
community, through a rigorous innovation process, including research, synthesis
and framework.
 development, idea generation, prototyping, and testing.
 Design, plan, and deliver qualitative “design” research.
 Make research findings relevant and impactful through a variety of formats such
as slide decks, stories, videos, experiences, exhibits, and design artifacts like
journey maps, service blueprints, and personas.
 Employ user research best practices to create a seamless experience for city
leaders, and collaborators in government and in the community.
 Develop templates, tools, and methods that government can use to improve
service and program delivery.
 Create visual frameworks – like journey maps, service blueprints, and ecosystem
maps – that help clarify complex challenges in human behaviors, relationships,
workflow, and processes.
 Engage and collaborate deeply with local community organizations dedicated to
promoting climate equity strategies that promote racial equity and economic
inclusion.
 Plan and execute co-creation workshops with stakeholders to propose the most
viable solution for the given problem.
 Stay up to date with trends in civic design and public innovation and develop
materials spreading best practices and cutting-edge research and participate in a
community of practice with i-teams in other cities.
 Prepare reports, summaries, presentations, visuals, recommendations, and other
work products and present to city leaders, community members, BCPI staff, and
other partners.
 Support the i-team and other city government colleagues in agile ways of
working, including a high proficiency in using tools like Slack, Figma, Miro,
Google Workspace, and work management software like Asana.
 

 

Salary:

$62,300