Lateral Public Safety Dispatcher (911 Operator)

Job Description:

Lateral Public Safety Dispatcher (911 Operator)

Description

Pay & Benefits

• $35.82 - $43.55 Hourly DOQ
  
• See Our Benefits
  
  • Medical Insurance options include HMO, PPO, HSA
    
  • Dental and Vision Insurance Paid
    
  • Vacation & Holiday Compensation
    
  • Deferred Compensation
    
  • CalPERS Retirement
    
  • Educational Incentive & Bilingual Pay
    

A New Opportunity and what you’ll do...

The City of Ventura is accepting applications for the position of Public Safety Dispatcher. The Public Safety Dispatcher is a critical position and is responsible for receiving, screening and responding to incoming emergency and non-emergency calls for police assistance. The position also has the responsibility to dispatch appropriate units as necessary and maintain necessary communication with units during their response to calls. Dispatchers also perform a variety of clerical, record-keeping and general support duties related to communications activities.

The ideal candidate for this position will 1) bean experienced public safety dispatcher, with another police or fire agency; 2) enjoy being part of the communications team and contributing to public safety in the community; 3) be able to handle multiple tasks simultaneously, making quick, logical decisions in high-pressure situations;4) remaincalm and able to continue working when violent or highly emotional situations are occurring; and 5) respond diplomatically and tactfully to people of diverse backgrounds and when they may be confused, irate, upset, under the influence, or irrational.

Employee Referral Program

This position has been designated “hard to fill” and is eligible for the employee referral program. If you have been referred to apply for this position by a current City staff member, please indicate their name as the person who referred you in the supplemental question.

Experience and Qualifications for Success!

A combination of education, training and experience equivalent to completion of high school, keyboarding sufficient to perform the duties of the job, and one year of experience involving public contact, computer usage, or heavy telephone traffic are required. Experience in a dispatching role is preferable.

In addition to the requirements above, one year of experience equivalent to that of a Public Safety Dispatcher Trainee with the City of Ventura OR one year 911 Dispatcher Operator experience is required.

License:Depending on assignment, possession of a valid California Class C driver's license may be required.

Certificate:Typing speed of 35 words per minute is desirable.

Apply Now!

If you have one year of public safety dispatching experience, submit a city application and supplemental questionnaire. Applications and supplemental questions will be accepted on a continuous basis. Applications are reviewed weekly, and candidates are encouraged to apply for immediate consideration. Open until filled.

• It is important that your City job application show all the relevant education, training and experience you possess. Resumes and cover letters may be attached to your application but will not be accepted in lieu of a completed job application. Submitting an incomplete application, may disqualify you from further consideration in the recruitment process.
• After you apply, all future correspondence from the city will be via E-Mail. Please check your messages regularly and keep your contact information up to date using your on-line application.

Application and Supplemental Questionnaire Review:
All applicants meeting the minimum requirements will have their names certified to the eligibility list and forwarded to the Police Department for further consideration.

The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City.

For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City’s Career Page at City of Ventura Jobs or by clicking here Lateral Public Safety Dispatcher .

If you have questions about the recruitment process, please contact any of the Human Resources Recruitment Team at recruitment@cityofventura.ca.gov . or Melanie Hanisco at mhanisco@cityofventura.ca.gov .

Accommodation Request

In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov.

The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!

Salary:

$35.82 - 43.55 Hourly