Plans & Permits Technician

Job Description:

Plans & Permits Technician

Description

What You'll Be Doing

Do you enjoy meeting new people and providing excellent customer service? Work with Wake County Inspections, as part of the Plans and Permitting Division! We are recruiting for a Plans and Permits Technician that will be the first point of contact for the public who desire construction permits. The permitting team consists of five staff members, who work on a rotating hybrid schedule (some remote and some in-office days) as determined by the department supervisor. This position will assist in the preparation of residential building, electrical, mechanical, plumbing, well and wastewater, pool, and other permits while interpreting applicable local ordinances, state statutes, and federal laws.

This position provides general information to the public in person, by telephone, and email, and involves performing inquiries, data entry, telephone communications, maintaining records, reconciling revenues collected, and maintaining financial records. Scheduling and records are maintained within an electronic permitting software, and there requires some computer skills and knowledge. Apply today!

About Our Team

Wake County Permits and Inspections is responsible for permitting and inspection of construction in the unincorporated areas of Wake County as well as the Raleigh-Durham International Airport, Research Triangle Park and provides inspections services to the towns of Knightdale, Rolesville, Wendell and Zebulon.

The Basics (Required Education and Experience)

• High school diploma or GED
• Two years of experience in the construction industry and/or customer service
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Experience in site plan review and permit issuance
• Construction background including inspection scheduling
• Experience working in a permitting office

How Will We Know You're 'The One'?

• Ability to work in a fast-paced environment
• Ability to provide excellent customer service to citizens and internal staff members
• Knowledge of various types of permits
• Ability to understand site plans, recorded maps and conduct deed research
• Knowledge of PC functions, and standard MS Office products such as Word and Excel
• Ability to communicate well both orally and in writing
• Ability to prioritize time and tasks to best achieve daily work assignments
• Ability to work well independently as well in a team environment
• Ability to adapt to changing work volumes

About This Position

Location: WCOB Raleigh, NC 27602

Employment Type: Regular

Work Schedule: Mon - Fri 8:15 am - 5:00 pm

Hiring Range: 22.48 - 30.51

Market Range: 22.48 - 30.51

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 1/15/2025

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Salary:

22.48 - 30.51