Child Support Specialist II*
San Bernardino County San Bernardino, California, United States
- Location: San Bernardino, California, United States
- Categories: Human and Social Services
- Job Type: Full Time
- Posted: Jan 11, 2025
Job Description:
Child Support Specialist II*
Description
The JobMAKING A POSITIVE DIFFERENCE IN THE LIVES OF CHILDREN!
Are you looking for a rewarding career that gives back to the community? The Department of Child Support Services (DCSS) is recruiting for Child Support Specialists II*. Each year our Child Support Professionals work with thousands of parents in San Bernardino County to help the children in our community receive the monetary support needed to thrive and prosper. Our mission is to partner with parents and the community in delivering reliable child support services, and each day presents a unique opportunity to make a positive difference in the lives of children. In our organization, we have a strong commitment to excellence and value integrity, innovation, transparency, and an environment of trust and respect. The leadership is committed to a strengths-based approach to employee development by focusing on leveraging natural talents and abilities. Child Support Professionals are positioned for success and have promotional opportunities available within the Child Support career path.
Child Support Specialists II* are lead workers handling the most complex and sensitive child support cases. Incumbents assist the supervisor in reviewing the work and training of line staff and perform case audits for quality assurance and staff development.
* Official Job Title: Child Support Officer II
For more detailed information, refer to the Child Support Officer II job description.
To view the Child Support Services Department website click HERE or visit www.sbchildsupport.com
Benefits Overview
HEALTH BENEFITS
PAID TIME OFF
RETIREMENT PERKS
- Medical & Dental: Family Coverage
- Vision: Employee Coverage
- Premium subsidies to offset health costs
- Flexible Spending Account: Pre-tax account for qualified healthcare expenses
- Up to 4 weeks accruable vacation with cash-out option
- 11 days accruable sick leave
- 15 paid holidays
- Perfect Attendance Leave
- Flexible work schedules (in some departments)
- Generous pension
- Retirement reciprocity may be available!
- 457(b) Deferred Compensation
- Retirement Medical Trust (RMT)
DCAP Account - County Paid Life Insurance - AD&D Insurance - 529 Savings Plan - Short & Long-Term Disability
Wellness Program - Commuter Services - Employee Discounts - Annual Tuition Reimbursement
Click HERE for more Employee Benefits information
CONDITIONS OF EMPLOYMENT
Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation. Mileage reimbursement may be available.
Pre-employment Process: Applicants must pass a background investigation, including DOJ/FBI clearance, credit check, physical examination and drug test, prior to appointment.
Work Assignment: Applicants must be willing to accept assignment, as needed , to any of the DCSS offices, which are located in Loma Linda, Victorville, and Ontario.
Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.
Minimum Requirements
Experience: Eighteen (18) months of full-time equivalent experience establishing or enforcing child support obligations as a Child Support Specialist I (or equivalent) in a county agency overseen by a State Department of Child Support Services.
--AND--
Education: Thirty (30) semester or forty-five (45) quarter units of completed college coursework from an accredited college or university in Business/Public Administration, Administration of Justice, Behavioral/Social Science, English, Math, Humanities or closely related field. Transcripts MUST be submitted with the application if the applicant does not possess an associate's degree or higher in one of the qualifying fields of study.
SUBSTITUTION OPTIONS :
Option 1: Additional qualifying experience as a Child Support Specialist I overseen by a State Department of Child Support Servicesmay be substituted for the required education on the basis of six (6) months of experience for fifteen (15) semester (23 quarter) units of completed college coursework in the qualifying fields of study listed above.
- Substitution Option 1a: Twenty-four (24) months of full-time equivalent experience as a Child Support Specialist I and fifteen (15) semester (23 quarter) units of completed college coursework in a qualifying field of study.
- Substitution Option 1b: Three (3) years (or more) of full-time equivalent experience as a Child Support Specialist I with no college coursework.
Option 2: Twelve (12) months of experience as a lead worker or supervisor over technical staff may be substituted for a maximum of six (6) months of the required Child Support Specialist I experience.
- Substitution Option 2: Twelve (12) months of full-time equivalent experience as a lead or supervisor and twelve (12) months of full-time equivalent experience as a Child Support Specialist I (or equivalent) and thirty (30) semester (45 quarter) units of completed college coursework in a qualifying field of study.
IMPORTANT NOTES:
International Coursework: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.
Experience: Child Support Specialist Trainee and general childcare experience are not considered qualifying.
Desired Qualifications
The ideal candidate is a person who fosters teamwork; has excellent organizational and time management skills; utilizes critical thinking and problem solving; finds innovative ways to achieve the department's goals; is able to effectively plan, prioritize, execute work, and has excellent communication skills.
Selection Process
Examination Procedure :
There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore, it is to your advantage to provide as much relevant and detailed work experience as possible. Do not refer to a resume as it will not be reviewed.
Application Procedure :
Please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, January 24th, 2025.
To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance, please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application.
All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment.
EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants.
ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.
Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click HERE for information and instructions to request Veteran's Preference points.
Please click HERE for important Applicant Information and the County Employment Process .
Technical & Inspection Unit
The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
For a summary of benefits,* please click here .
Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .
*Retirement benefits subject to change.
Closing Date/Time: 1/24/2025 5:00 PM Pacific