Business Process Specialist
City of Austin Austin, TX, United States
- Location: Austin, TX, United States
- Categories: Administrative Analysis and Research
- Job Type: Full Time
- Posted: May 07, 2025
Job Description:
Business Process Specialist
Description
Minimum QualificationsEducation and/or Equivalent Experience:
- Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job.
- Experience may be substituted for education up to a maximum of four (4) years.
Licenses or Certifications:
None.
Notes to Applicants
We are seeking an energetic, self-motivated individual for our vacant Business Process Specialist position with the City of Austin Law Department.
The Law Department provides a wide range of professional legal services related to litigation matters. Our Legal Secretaries help assist our Attorneys who directly interface with the client, conduct legal research, prepare legal documents, appear in court at all levels and attend meetings of the governing body.
Come work for a governmental entity that cares about human rights and is on the forefront of current issues. You can help make a difference in the daily lives of people living in the Austin community.
Professional Growth and Development
Achieve your professional goals. The Law Department offers a wide variety of learning opportunities.
Work-Life Balance
Enjoy a balanced lifestyle in a city renowned for its quality of life, outdoor activities, and cultural experiences.
Hybrid Work Environment:
The City of Austin Flexible Work Arrangement Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. Staff may be eligible to telework up to 60%/week. Work schedules are implemented to meet department requirements and are subject to change based on business needs.
In addition to helping the City operate at its highest potential, working with the City of Austin provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities, and more! Click HERE for more information.
Division Overview:
This position will support the City and Deputy Attorney in calendaring appointments, maintaining a database of departmental action items and projects and printing copies of the script for City Attorney or staff that is covering the Dais; setting up interview meetings for top candidates; work with executive team and other staff on legal projects, gather data and provides analyses; monitor and track the Council Message Board to communicate any important messages; communicate outstanding number of Council items on posting Friday to City and Deputy City Attorney; resolve all unresolved agenda posting issues; track and communicate with executive team the known executive sessions and law RCAs in a separate database; supporting attorneys presenting Executive Session and maintaining relevant backup of their PowerPoint.
When completing the City of Austin employment application:
- Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Any final offer will be made based on the information provided in the application.
- A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered.
- A resume is required but will not substitute for a complete employment application.
- Please do not use the phrase “see resume” or refer to other documents to complete your application.
- Do not leave the “Duties and Responsibilities” sections blank.
- Please include contact information from previous employers.
- Failure to fill in all portions of the application will be considered incomplete applications. Incomplete applications will not be considered.
If you are selected for hire:
- Verification of your education (which may include high school graduation or GED , undergraduate, and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications.
- If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date.
Commensurate
Hours
8:00 a.m. - 5:00 p.m. Monday - Friday
Telework opportunities may be available after an initial training period. Work schedules are implemented to meet the requirements of the department and are subject to change based on business needs.
Job Close Date 05/29/2025 Type of Posting External Department Law Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 301 West 2nd Street, Austin Texas 78701 Preferred Qualifications
Preferred Experience:
- Ability to multi-task and organize processes, various versions of documents and calendars.
- Experience in organizing, reviewing and responding to correspondence for quality and consistency.
- Experience in business writing and/or editing formal letters, memos, PowerPoints, Excel documents, reports and maintaining and creating calendars.
- Ability and desire to work collaboratively in a team environment and make decisions within the scope of the position and training.
- Advanced proficient experience in Microsoft Office Programs including Word, Excel, PowerPoint and Outlook.
- Experience and ability to oversee document management system.
- Experience following a records retention schedule.
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas. Develops and maintains databases to support data analysis and research findings for business projects. Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements. Writes reports that summarize findings, data collection techniques, implementation options, etc. Establishes project schedules using project planning software/tools, updates, and maintains project status reports. Communicates project/process status. Conducts research, analyzes trends, determines accuracy and relevancy of data/information, and uses sounds judgment to evaluate alternatives. Facilitates and documents meetings, action items, and processes using flowcharting methodologies. Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support.
Responsibilities - Supervisor and/or Leadership Exercised:
None.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of business strategies, objectives, planning, development and management processes and process improvement.
- Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling.
- Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes.
- Knowledge of performance measures, quality improvement programs and project management methods.
- Skill in oral and written communication using a variety of formats including: print communication, electronic format, presentations and telephonic.
- Skill in using computers and related software applications.
- Skill in data analysis and problem solving.
- Ability to quickly recognize and analyze irregular data and situations.
- Ability to work independently and with teams.
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.
Supplemental Questions
Required fields are indicated with an asterisk (*).
* The minimum qualifications for this position requires: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Do you meet the qualifications for this position?
- Yes
- No
(Open Ended Question)
* Describe your experience supporting executives and working in a team, and whether you managed their calendar.
(Open Ended Question)
* Describe your experience using Microsoft Word, Excel, Outlook, and Power Point, including how often each software was used and the type of work produced for each.
(Open Ended Question)
* Describe your experience in navigating a document management system. How do you keep it organized?
(Open Ended Question)
* Please describe your experience working for or with a governmental entity.
(Open Ended Question)
Optional & Required Documents
Required Documents Cover Letter Resume Optional Documents