Property Tax Production Support

Job Description:

Property Tax Production Support

Description

Description

What We Offer

The County of Ventura offers an attractive compensation and benefits package. Aside from our base salary range, an employee with this position will also be eligible for the following:

• Educational Incentive - An educational incentive of 2.5% for completion of an associate degree, 3.5% for completion of a bachelor’s degree, OR 5.0% for completion of a graduate degree.
• Flexible Workweek - A compressed work schedule (e.g., 9/80) may be available for some positions.
• Vacation Accrual: New regular, full-time employees shall accrue approximately 14 days of vacation a year for the first 10,400 hours or 5 years of service; vacation accruals increase at 5, 11, 12, 13, 14, 15 and 20 years of service topping out at 26 days a year and 400 hours of vacation hours banked.
• Annual Leave Redemption - Ability to “cash in” or redeem up to 100 hours of Annual Leave per year after using 80 hours in the preceding twelve months.
• Health Plans - You are afforded an annual flexible credit allowance for purchasing medical, dental, and/or vision insurance from a group of authorized plans.
• Flexible Spending Accounts - Pre-tax benefit towards eligible medical, dental and vision care expenses.
• Pension Plan - Participation in County’s defined benefit pension plan, which has reciprocity with CalPERS.
• Holidays - 12 paid days per year which includes a scheduled floating holiday.
• Additional Benefits - Tuition Reimbursement, Disability Plans, Employee Assistance Program, Life Insurance, Wellness Program.

The Department

The Information Technology Services Department (ITSD) works with every Ventura County department/agency to provide the necessary technology infrastructure and consulting/contracting services to meet ongoing and emerging business needs, including project management, business process improvement, applications support, voice/data infrastructure, data security, threat and vulnerability/risk management, and extended staffing.
Payroll Title: Applications Architect/Supervisor
The Position

Under general direction, directs the activities related to administering computerized databases, including definition, organization, documentation, long term requirements planning, security and operational guidelines and performs related work as required.

Distinguishing Characteristics

The Applications Architect/Supervisor series is the highest professional/technical classifications within the Information Technology Services Department, Application Services Division. The Applications Architect/Supervisor is distinguished from the Principal Applications Architect Supervisor and Senior Information Systems Analyst in that the latter two classifications have the authority to participate in the definition of County technology policies and procedures.

The Ideal Candidate

The ideal candidate will have recent technical experience in a lead role supporting and maintaining large and complex property tax, financial, or similar systems including overseeing the development of enhancements, bug fixes, and other development work. The candidate will have experience working with external support vendors and have an understanding of and experience in software development.

The Applications Architect/Supervisor position is represented by the Services Employees International Union (SEIU) and is eligible for overtime compensation.

The eligible list established from this recruitment may be used to fill current and future Regular (including temporary and Fixed Term), Intermittent, and Extra-Help vacancies within the Information Technology Services Department. There is currently one (1) Regular, Full-time vacancy.

TENTATIVE SCHEDULE
OPENING DATE: Wednesday, June 11, 2025
CLOSING DATE: Continuous and may close at any time; therefore, the schedule for the remainder of the process will depend upon when we receive a sufficient number of qualified applications to meet business needs.

Examples Of Duties

Duties may include but are not limited to the following:

• Provides production support and coordinates maintenance for large and complex enterprise level systems
• Coordinates project development and system maintenance requirements with users, other IT Services staff, vendors and outside agencies.
• Serves as lead in performing research, requirements, definitions, analysis, development, acquisition, and implementation of hardware, software, and applications systems.
• Designs system solutions and recommends the appropriate mix of current technologies to customer departments and internal management.
• Plans, organizes, directs, monitors, and evaluates the performance of assigned project team members.
• Ensures Service Level Commitments (SLCs) are being met for areas of responsibility.
• Prepares progress and status reports for internal management and customer departments.
• May supervise one or more subordinate staff.
• Performs other related duties as assigned.

Typical Qualifications

These are entrance requirements to the examination process and assure neither continuance in the process nor placement on an eligible list.
EDUCATION, TRAINING and EXPERIENCE
Extensive experience in computer systems analysis, design, and programming and serving in a technical lead capacity over programming staff and/or programmer analysts which has led to the acquisition of the required knowledge, skills, and abilities.

The required knowledge, skills, and abilities also can be obtained by possession of a bachelor’s degree in information systems, computer science, or a related field and three (3) years of systems analysis and programming experience; or, one year of experience as an Information Systems Analyst, or Data Systems Analyst within the County of Ventura, Information Technology Services Department. Additional years of qualifying experience may be substituted for college education on a year-for-year basis.

NECESSARY SPECIAL REQUIREMENTS:

• Three (3) or more years of recent work experience with:
• Providing production support and maintenance for large and complex enterprise level system
• Technologies such as JavaScript, XML, HTML, CSS, C Sharp, SQL, and API.
• Reporting tools such as Power BI;
• Relational databases
• Ability to travel to conduct studies or troubleshoot throughout Ventura County;
• Ability to work long hours to resolve technical problems or meet project deadlines;
• Ability to work nights, weekends, and, holidays on an on-call basis;
• Excellent written communication skills must be demonstrated in the completion of the employment application and supplemental questionnaire.

DESIRED

• Three (3) or more years of work experience with:
  • Property Tax and other financial systems
  • Configuration Management
  • Mobile App. Development
  • Workflow automation solutions, such as CTRL-M
  • Experience with File Transfer Protocol, FTP
  • Bachelor’s degree in information systems, Computer Science, or a related field.

KNOWLEDGE SKILLS AND ABILITIES:

Thorough knowledge of:

• Current technology trends in the information systems field;
• Methods and techniques used in defining application requirements, data modeling, and general systems analysis, design, and documentation;
• Data base management systems;
• Project estimation, scheduling, and management techniques;
• Vendor contract negotiation and management.

Comprehensive ability to:

• Facilitate and document customer functional and data requirements;
• Propose the appropriate mix of technology and procedural solutions;
• Analyze complex procedures and develop logical conclusions;
• Develop project plans and achieve objectives;
• Participate in the analysis, programming, testing, and/or implementation of proposed systems;
• Plan and supervise the work of others;
• Communicate effectively both orally and in writing;
• Maintain positive working relationships with customer departments and internal staff members.

Recruitment Process

FINAL FILING DATE: Continuous and may close at any time; therefore, apply as soon as possible if you are interested in it. Your application must be received by the County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on the closing date.

To apply online, please refer to our website at www.ventura.org/jobs . If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.

Note to Applicants: Sufficient information must be provided under the Education/Work experience portion of the application and supplemental questionnaire to thoroughly and accurately demonstrate your qualifications in order to determine eligibility. A resume may be attached to supplement your responses in the above-referenced sections; however, it may not be submitted in lieu of the application.

INFORMATION FOR TRANSFER CANDIDATES: If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible. If interested, please click here for additional information.

SUPPLEMENTAL QUESTIONNAIRE - qualifying
All applicants are required to complete and submit the questionnaire for this examination at the time of filing. The supplemental questionnaire may be used throughout the examination process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire may result in the application being removed from consideration.

APPLICATION EVALUATION - qualifying
All applications will be reviewed to determine whether or not the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the examination process.

TRAINING & EXPERIENCE EVALUATION:

A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.

NOTE: The selection process will likely consist of an Oral Exam, which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental questions within the application are completed with care and diligence. Responses such as "See Resume" or "Refer to Resume" are not acceptable and may disqualify an applicant from further evaluation.

ORAL EXAMINATION - 100%:

A job-related oral examination will be conducted to evaluate and compare participating candidates' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Candidates must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

NOTE: If there are three (3) or fewer qualified applicants, an examination will not be conducted. Instead, a score of 70% will be assigned to each application, and each applicant will be placed on the eligible list.

Candidates successfully completing the examination process may be placed on an eligible list for a period of one (1) year.

BACKGROUND INVESTIGATION: A thorough post offer, pre-employment background investigation which may include inquiry into past employment, education, criminal background information, and driving record may be required for this position.

EQUAL EMPLOYMENT OPPORTUNITY

The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
For further information regarding this recruitment, please contact Crystal Zendejas by email at Crystal.Zendejas@venturacounty.gov or by telephone at (805) 654-7608.

YOUR BENEFITS AS A COUNTY OF VENTURA EMPLOYEE

Service Employees International Union (LOCAL 721)

(SEIU)

To learn more about Benefits, Retirement, and the Memorandum of Agreement (MOA), see links below.

• Benefits website or you may call (805) 654-2570.
• Retirement FAQ's
• Memorandum of Agreement

Union Codes: UPA, UPC, UPE, UPH, UPI, UPJ,UPT, UWS

Closing Date/Time: Continuous

Salary:

$96,889.00 - $134,494.36 Annually