Office Specialist

Job Description:

Office Specialist

Description

Job Summary

Mohave County Public Health-Administration Division is looking to fill an Office Specialist position.




Mohave County Public Health is responsible for the vital record functions within Mohave County. Public Health processes birth and death certificates including issuing certified copies to the public .

We are located at 700 W. Beale Street, Kingman, AZ.

Our Vision

Healthy People in Healthy Communities.
The Department of Public Health has been serving the citizens of Mohave County since September 26, 1966.

Our Mission
The Mohave County Department of Public Health's mission is to promote, protect, and improve the health of our communities.

Office Specialist -> Salary, Range 11 Steps 1-8 , $19.13 - $23.54/hr.

• Monday-Friday 8:00am-5:00pm.
• Weekends and holidays off.
• Maintain a high level of confidentiality.
• Attend state (online) and county level meetings as required by position .
• Travel to annual State Vital Records conference may be required .
• Office environment will be answering front desk questions, phone calls, and assisting both internal and external customers.

Working conditions would include but not limited to:

• This position does require time spent sitting, standing, walking, bending, and stooping.
• The ability to frequently be able to lift 1lb up to 50lbs.

Essential Job Functions

• Maintains, with relative independence in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of assigned area.
• Meets the public and receives phone calls.
• Responds to questions concerning department procedures or directs query to an individual or department as appropriate while providing excellent customer service.
• As assigned, may review work of other staff for conformance to regulations.
• Understands and interprets procedures and practices related to various departmental and assigned programs.
• As assigned, may delegate work assignments, train, monitor, schedule, oversee or directly supervise and review the work of subordinate clerical and office employees.
• May assist in interviewing and screening applicants and recommending disciplinary actions.
• May complete employee evaluations.
• Assists wherever needed to perform duties of department and in giving help in complex situations.
• Helps public with difficult, complex problems.
• Assist at the front counter and will cross-train with other positions within the department for backup as assigned.
• As needed, composes correspondence and other documents to respond to inquiries and to obtain, update or provide information.
• Create, review, and maintain various reports through the use of databases, spreadsheets and various software programs for various County, State, Federal and Accrediting purposes.
• Research public and internal records for proper information.
• Keeps time and leave records of division or department.
• Establishes, coordinates, and maintains filing systems and indexing and cross-referencing systems for assigned department.
• Follows and adheres to State of Arizona records retention, transfer, and destruction schedules.
• Audits incoming and outgoing data for accuracy, completeness, and quality. Resolves errors and omissions.
• Compiles and computes data from files and other sources in preparing reports.
• Maintains inventory of materials, equipment, and purchasing records and reports.
• Gathers and prepares materials for special reports, forms, policy formulation and summaries at the request of superiors as assigned.
• Performs research for assigned area.
• Checks frequently against a variety of records in order to secure complete and accurate information.
• Operates common office machines to include computer keyboards and related peripheral equipment.
• Present and conduct themselves in a professional manner at all times.
• Communicate in a courteous and helpful manner as well as clear and concise manner at all times.
• Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate.

As assigned to Public Health: (may include any and/or all of the essential functions above)

• Create and maintain a supportive work environment with other departments and community programs, Public Health divisions, and Public Health leadership on accreditation domain while maintaining a culture of quality improvement.
• Apply basic principles, practices, techniques, teaching, and communication methods related to the age, gender, race/ethnicity, educational level and socioeconomic status of community members.
• Communicate and act in a culturally competent and professional manner maintaining cooperative relationships with community members, co-workers, and work contacts.

Minimum Qualifications

Required Minimum Education, Experience, and Training:

Office Specialist:

• High School diploma /GED (General Education Degree).
• Four (4) years minimum progressively responsible advanced administrative and clerical office support.
• Two (2) of the Four (4) years performing specialized support in the assigned department/division or comparable Mohave County Department.
• OR an equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications.

Knowledge, Skills & Abilities

• Procedures, terminology, equipment, accepted or common practices, and policies of the assigned specialized work and the department/area to which assigned.
• English grammar, spelling, punctuation, and arithmetic.
• Modern office practices, procedures, and equipment.
• Filing, index and information systems.
• Organization of the department.
• Applicable rules, laws, regulations, and practices.
• Courtesy and tact in dealing with the public and public officials.

• Computing literacy to include use of electronic spreadsheet and word processing applications.
• Efficiently operating and utilizing modern office machines as necessary to include computers, copiers, fax transmittal machines, calculators, and related software and peripheral equipment.
• Microsoft Office software including Excel and Word.
• Effectively communicate and establish relationships with the public, staff, and work contacts.
• Use good judgment in assessing a situation and responding appropriately.
• Act and communicate in a professional manner.
• Multi-task with a large number of assignments and a variety of situations
• Effectively perform the responsibilities of the specialty field and the position.
• Exercise courtesy and tact in dealing with the public and public officials and maintain confidentiality.
• Work independently in completing assigned tasks accurately and in maintaining standard correspondence, files, and reports of the office.
• Organize and prioritize assignments, cope with varying demands and work under pressure with frequent interruptions.
• Analyze information, and interpret and apply technical, legal, and departmental information encountered in the performance of responsibilities.
• Develop appropriate, effective, and efficient methods of completing assignments through others.
• Follow complex oral and written instructions.
• Supervise, work with, and communicate effectively with subordinates.
• Type accurately and at a speed necessary to fulfill job responsibilities.
• Comply with Mohave County Personnel Policies and Procedures, and Department Regulations.
• Understand complex valuation and taxation structure.

https://resources.mohave.gov/file/HumanResources/Benefits/Benefits%20Overview.pdf

Closing Date/Time: 7/20/2025 5:00 PM Arizona

Salary:

$39,790.40 - $48,963.20 Annually