Senior HR Generalist - Systems & Operations

Job Description:

Senior HR Generalist - Systems & Operations

Description

The Town of Longboat Key is an Equal Opportunity Employer who provides hiring preference to eligible veterans and their family members, and has a strong drug free workplace and alcohol abuse policy. Additionally, where appropriate, the Town may waive post-secondary education requirements for certain service members and veterans.

General Description

The Town of Longboat Key is an Equal Opportunity Employer, who provides hiring preference to eligible veterans and their family members, and has a strong drug free workplace and alcohol abuse policy. Additionally, where appropriate, the Town may waive post-secondary education requirements for certain servicemembers and veterans.

The Town of Longboat Key Is accepting applications for a Full-Time Senior HR Generalist in our Human Resources Department. A pre-employment physical will be required, except for current employees who have met the requirement.

Why Join Us?
Innovative Projects: Advance projects that protect and enhance our coastal environment and the Town way of life. Professional Growth: Opportunities for continuing education, certifications, and job specific training. Community Impact: Make a difference in a community that values dependability, resilience, fiscal sustainability and excellence. Work-Life Balance: Enjoy a supportive work environment with flexible working arrangements
POSTING HIGHLIGHTS
The Town of Longboat Key is a beautiful place to live, work and visit. Join our team at the Town of Longboat Key, a premier coastal community renowned for its exceptional service and commitment to quality of life.

EXPECTATIONS FOR ALL EMPLOYEES
Supports the organization’s mission, vision and values by exhibiting the following behaviors:
Be Service Minded
Value Teamwork
Be Professional
Have the Utmost Integrity
Demonstrates Mutual Respect
Bring a Positive Attitude to Work
Embrace Continuous Improvement

Essential Functions

ESSENTIAL FUNCTIONS

• Administer employee lifecycle transactions including onboarding, status changes, terminations, and offboarding using BS&A HRIS and STAT Portals.
• Coordinate day-to-day HR system issues and serve as liaison with IT and Finance for system integration and troubleshooting.
• Support benefit programs including open enrollment, claims tracking, eligibility updates, ACA reporting, performing reconciliation of benefit invoices and retiree health program administration.
• Organize, communicate, and manage annual open enrollment including processing of employee elections through Benefit Solver.
• Attend quarterly Public Risk Management (PRM) Health Trust board meetings, participate in the annual conference, and serve as an Alternate Board Member.
• Maintain and audit compliance documents including USCIS Form I-9, E-Verify, HIPAA, and FMLA documentation.
• Maintain and organize Town HR records using Laserfiche, ensuring compliance with state retention standards, including the scanning and digital archiving of employee documents.
• Process and reconcile payroll-related HR actions including benefit deductions, leave tracking, and retirement plan updates.
• Support recruitment through NEOGOV, including job postings, application reviews, background checks, and onboarding.
• Track and report on HR metrics, employee data trends, and compliance requirements.

• Compile and report employee statistics to the Labor Bureau in a timely and accurate manner.

• Develop and maintain process documentation (SOPs) for HR transactions and system usage.
• Train employees and supervisors on self-service tools, timekeeping procedures, and HR systems.
• Participate in policy updates, employee handbook maintenance, and special HR initiatives.
• Support HR Manager in preparation for audits, vendor meetings, and system implementations.
• Stay current on HR laws and best practices through ongoing training.
• May represent HR Manager in departmental meetings or communications as needed.
• Perform other HR or administrative duties as directed by the HR Manager, Assistant Town Manager, or Director.

Additional Essential Functions:

• Assist with organizing and supporting Town special events such as employee appreciation events.
• Maintain and update employee intranet directories, HR web content, G Drive and shared HR files to ensure current and accurate information.
• Conduct annual audits of employee information and emergency contacts to maintain data integrity.
• Develop and maintain mandatory annual employee training programs and manage related learning and development databases (LGU).
• Respond promptly and professionally to routine employee and applicant inquiries regarding employment policies, benefits, and procedures.
• Support recruitment efforts by reviewing applications, preparing orientation materials, and conducting background checks as needed.
• Report to work as required by the Disaster Plan Recovery Guide and regular attendance during normal work schedule, other than excused or work-related absences.
• Any other functions or special projects deemed essential by the Town and communicated to the employee by his/her supervisor or Director.

PROFESSIONAL DEVELOPMENT FOCUS AREAS (Preparation for HR Manager Role)
Under the guidance and supervision of the HR Manager, the incumbent will gain experience and demonstrate capacity in:

• Employee Relations - advising supervisors, conducting investigations, addressing grievances, and promoting a positive workplace culture.
• Workers’ Compensation Oversight - managing claims, administering the light duty program, processing loss wages, and ensuring compliance with OSHA and Florida Workers’ Compensation law.
• Union Negotiations (IAFF & PBA) - participating in labor negotiations, contract administration, and collaboration with legal and finance teams.
• Compensation & Classification Studies - managing job descriptions, salary grades, performance appraisal systems, and conducting wage and benefit surveys.
• Annual Performance Evaluations - supporting appraisal systems for General, Police, and Fire departments.
• Personnel Rules & Regulations - maintaining, reviewing, updating, and ensuring compliance with policies and legal standards.
• Benefit Plans Administration & Compliance - Administer and ensure compliance with benefit plans including pensions, DC plans (401(a), 401(k), 457, FRS), FMLA, EAP, and HIPAA privacy requirements.
• Payroll Oversight - assisting with complex payroll processes including stipends, incentives, union agreements, promotions, demotions, and leave tracking such as FMLA and Military leave.
• Workforce Development - recommending and coordinating employee training, safety programs, and leadership development initiatives.
• Risk Management & Safety - assisting with the safety committee, workplace safety audits, safety manual updates, managing the DOT Clearinghouse program, and attending Public Risk Management meetings.
• Reporting & Compliance - supporting Equal Employment Opportunity (EEO) reporting, CDL compliance, Exposure Control Plan, and other regulatory responsibilities.
• Records Management - ensuring secure and compliant handling of employee personnel and benefits records.
• Administrative Leadership - developing supervisory and coordination skills through oversight of support staff and participation in Town meetings and intergovernmental activities.

Knowledge, Abilities, & Qualifications

JOB PERFORMANCE KNOWLEDGE AND ABILITIES

• Excellent written and verbal communication skills.
• Ability to work effectively in a public sector environment with diverse stakeholders.
• Proficiency with HR and payroll systems; experience with BS&A, Laserfiche, NEOGOV, and/or STAT Portals preferred.
• Strong attention to detail and ability to maintain data accuracy and system integrity.
• Demonstrated ability to document and improve operational workflows.
• Highly organized and capable of managing multiple priorities effectively.
• Ability to communicate effectively and maintain confidentiality.
• Familiarity with federal and state employment laws including FMLA, ADA, ACA, and COBRA.
• Leadership potential and interest in future advancement; this position may be considered for promotion to HR Manager as part of the Town’s succession planning strategy.

MINIMUM QUALIFICATIONS
Required:

• High school diploma or equivalent.
• 5+ years of progressive Human Resources experience, including experience in multiple HR disciplines (e.g., payroll, benefits, compliance, employee relations).
• Strong knowledge of federal and state employment and benefit laws.
• Demonstrated experience managing or working with HR systems.
• Excellent interpersonal and communication skills, with the ability to work effectively with employees at all levels.
• Strong attention to detail, analytical skills, and a commitment to continuous improvement.
• High degree of discretion and sound judgment in handling confidential matters.
• Dependable, punctual, and team-oriented, with a positive and proactive approach to workplace interactions.

Preferred:

• Associate’s or Bachelor’s degree in Human Resources, Public Administration, Business, or a related field.
• Professional certification (SHRM-CP, PHR, IPMA-HR) strongly preferred or in progress.
• Experience with municipal or public sector human resources practices.
• Proficiency in systems such as BS&A, Laserfiche, NEOGOV, or STAT.

Working Conditions & Supplemental Information

WORKING CONDITIONS
General office work. Travel to and from other locations may be required. Hybrid work schedule permitted during season (up to 2 days per week). Overtime as required.

SUPPLEMENTAL INFORMATION
The Town is a Drug Free Workplace, in compliance with the Drug Free Workplace Act of 1988, in § 440.102, FS and Rules 59A-24 F.A.C (Florida Administrative Code). State and federal laws and regulations may subject certain employees to additional drug testing requirements. Any employee who violates the program is subject to disciplinary action up to and including termination.

Successful completion of an employment physical to confirm the ability to perform the essential functions of the job (waived for promoted or transferred Town employees who have previously met this requirement); signed Acknowledgement for the attached “Drug Free Workplace Policy” must be provided prior to assuming Town duties.

Hepatitis A vaccination, or proof of the same, as a precautionary measure against exposure to raw sewage and a signed Acknowledgement for the attached “Information to Employees - Hepatitis A” must be provided prior to assuming Town duties.

Hepatitis B vaccination, proof of same, or signed Acknowledgement declining the vaccination (see attachedInformation to Employees - Hepatitis B) must be provided prior to assuming Town duties.

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

To learn more details, visit our Web page at:

https://www.longboatkey.org/town-government/departments/human-resources/employee-benefits

Closing Date/Time: 8/1/2025 4:00 PM Eastern

Salary:

$72,000.00 - $90,000.00 Annually