Patient Services Specialist

Job Description:

Patient Services Specialist

Description

Patient Services Specialist
41658BR
41658BR

Position Description
This position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash-handling responsibilities.

Major/Essential Functions

• Answers incoming phone calls, certifies that all patient information is updated and correct and handles the needs of the call appropiately.
• Schedules patient appointmnets appropriately by following scheduling guidlines.
• Handles patient messages delagated from nurse, providers, and supervisor.
• Greet all patients as they arrive to the clinic and certifies that all patient information is updated and correct.
• Follows appropriate procedures for checking patients in and out of the clinic.
• Handles payment transactions and completes necessary batch closing and deposit documentation every day.
• Maintains a tidy watiting room and ensures all patients are informed about clinic delays.
• Assists managed care team with referrals, insurance verification and authorization as needed.

Required Qualifications
A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.

To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=894248

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.








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