Neighborhood Resources Director

Job Description:

Neighborhood Resources Director

Description

Job Announcement

The City of Chandler is currently seeking qualified individuals interested in joining our team as Neighborhood Resources Director. This is a full-time, exempt position with benefits. This position is unclassified and will serve at the pleasure of the City Manager. The first review of applications will be Friday, September 5, 2025.

The new Neighborhood Resources Director will lead a team of dedicated professionals that provide the community with resident education and participation programs, code investigation and enforcement, housing programs and community related outreach projects and initiatives.

ABOUT CHANDLER
Chandler, Arizona, known as the Community of Innovation, is a vibrant and welcoming city that blends diversity, creativity and a strong sense of community pride. With a population of more than 291,000, Chandler has grown to become the fourth-largest city in Arizona and the 76th largest city in the nation. Situated in the heart of Maricopa County, with a population of more than 4.5 million, Chandler is a neighbor to the capital city of Phoenix.

Chandler offers an outstanding quality of life for residents of all ages. Families enjoy top-rated schools, safe and clean neighborhoods and abundant parks. The community also benefits from excellent recreation programs, cultural events and public art. The city takes pride in thoughtful planning, modern infrastructure and a commitment to public safety that has made Chandler one of the safest communities in the country.

Nationally recognized as one of the Best Place to Find a Job and one of the Best Cities for Women in Tech, Chandler balances opportunity with livability. The city also has a longstanding, supportive business climate that attracts global industry leaders, startups and a talented workforce. Residents enjoy countless ways to connect, from neighborhood gatherings and volunteer programs to thriving entertainment and dining, all within a community that values inclusion and innovation.

Chandler also is one of a select few cities in the nation to hold AAA bond ratings from all three national rating agencies, a reflection of its strong fiscal responsibility and community well-being.

THE DEPARTMENT
The Neighborhood Resources Department’s mission is to strengthen and enrich the community by providing high-quality services and resources through educational programs, neighborhood revitalization, resident empowerment, partnerships, and assisting those in need.

The Department has 72 employees who work in the following divisions: Community Resources & Development, Housing & Redevelopment, and Neighborhood Preservation, which includes Neighborhood Programs and Code Enforcement. The 2025-26 fiscal year budget of $56.7 million supports the staff and services provided.

Key programs administered by these divisions include:

• Homeless Services and Outreach/ChangeUp Program
• Human Services Funds, HOME/CDBG Funds
• Chandler’s Public Housing, Housing Choice Voucher and Specialty Voucher Programs
• Residential/Commercial Code Enforcement
• Neighborhood Registration/Educational Programming
• Neighborhood Assistance (Grants)
• Golden Neighbors
• Graffiti Elimination
• Alley Maintenance
• Volunteer opportunities/Tool Lending
• Heat Relief
• Volunteer Income Tax Assistance Program

THE POSITION
The Neighborhood Resources Director position will be vacant due to a promotion. It is anticipated that the new Neighborhood Resources Director will be an experienced government professional with outstanding leadership and personnel management skills with a breadth of experience in managing development programs. The ideal candidate will be an experienced government professional with proven leadership, strong personnel management skills, and a breadth of experience in community development and neighborhood programs. The successful candidate will demonstrate effective staff management and possess strong political acumen in working with elected officials, the development community, and city staff.

The Director will develop partnerships with other departments, governments or agencies to work on joint projects and address transportation and development activities through a commitment to service delivery. In addition, the Director will serve as a liaison with other city departments, City Council, neighborhood groups, public and private agencies and other communities and will conduct meetings and presentations with such groups as needed. Some of the primary responsibilities for this position include:

• Providing leadership and strategic direction through planning, managing, and directing all operations of the Neighborhood Resources Department; facilitating department fiscal and personnel resources; serving as a technical advisor and subject matter expert to Chandler residents, the City Manager, City Council, city departments and stakeholders.
• Managing the department through subordinate managers; establishing, evaluating, and managing departmental programs and policies; directing the preparation, implementation, monitoring, enforcement, and administration of long-range development and redevelopment plans, dispositions, and development agreements; and civil plan review and review of city ordinances pertaining to development services.
• Manages resources related to compliance efforts associated with city codes such as nuisances, habitability and maintenance standards and related codes and abatement procedures, determines priorities for compliance and enforcement in these areas and monitors the status of such efforts.
• Acting as a city liaison with internal and external stakeholders and community partners.

QUALIFICATIONS
Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job is qualifying. The most attractive candidates will possess the following:

Education: A Bachelor’s Degree in Public or Business Administration or a related field.

Experience: At least eight to ten years of experience in a municipal environment, including three to five years at the senior management level and at least five years of supervisory experience.

Residency: Residency in the City of Chandler, within one year from appointment, is required per the City Charter.

Additional preferences:
The ideal candidate for the Neighborhood Resources Director in the City of Chandler will possess certain traits and experiences that will likely lead to success:
A strategic, forward-thinking leader able to identify and incorporate best management practices and use of technology to improve and enhance service delivery.

• Highly effective communication skills with the ability to connect and listen empathetically.
• A service-first mentality with a strong history of ethical decision making.
• Commitment to the city’s vision, brand, and goals as outlined in the Strategic Plan.

COMPENSATION AND BENEFITS
The salary range for the Neighborhood Resources Director is $167,294.40 to $225,243.20, with placement in the range dependent on qualifications. In addition, an excellent executive benefit package is provided including retirement benefits through participation in the Arizona State Retirement System (ASRS).

For additional benefit information review the 2025 Team Chandler Benefits Guide by clicking here.

Applicants for employment and volunteer opportunities should be aware of the City of Chandler’s policies concerning the use of drugs and alcohol. These policies have not been altered by the passage of Proposition 207. The use of recreational marijuana is a violation of the city’s Drug Free Workplace Policy. A positive result for drugs tested under the policy, including recreational marijuana, may be grounds for withdrawal of an offer of employment or volunteer opportunity.

The City of Chandler is committed to Equal Opportunity & Reasonable Accommodation

The City of Chandler offers a comprehensive benefits package for full-time and some part-time positions. For more detailed information on the benefits offered, please Click Here .

Closing Date/Time: 9/12/2025 11:59 PM Arizona

Salary:

$167,294.40 - $225,243.20 Annually