Departmental Human Resources Analyst II (Employee Relations)

Job Description:

Departmental Human Resources Analyst II (Employee Relations)

Description

The Position

We are currently recruiting to fill two (2) Departmental Human Resources Analyst II vacancies in the Employment and Human Services Department. The eligible list resulting from this recruitment may also be used to fill other vacancies countywide.

Why join the Employment and Human Services Department?

Contra Costa County’s Employment and Human Services Department (EHSD) works diligently to provide the community with resources that support, protect, and empower individuals and families to achieve self-sufficiency. The department is committed to hiring candidates that share our core values of delivering an exceptional customer service experience, encouraging open communication, embracing change, practicing ethical behavior, and embracing diversity.

EHSD partners with the community to deliver quality services to ensure access to resources that support, protect, and empower individuals and families to achieve self-sufficiency. Personnel Services is a Division of the Administrative Bureau of EHSD, with a staff of 31, supporting 2000+ regular, WEX, temporary, and contract employees.
EHSD is seeking an HR generalist with expertise in HR Analytics. In this role, you will play a crucial part in providing professional human resources services to assigned programs/divisions by performing personnel work of difficult and complex nature in the area of employee relations. You will join a team of clerical, technical, and professional personnel staff with dedicated oversight from a supervisor in the Personnel Services Division.

We are looking for someone who is:

• Trustworthy: You will be the go-to resource for managers and staff, offering practical solutions to complex challenges.
• Fair: You will handle sensitive employee issues with professionalism, discretion, and balance.
• A Problem-Solver: You will keep processes moving from recruitment to accommodations, ensuring employees and supervisors feel supported.
• Communicative: You will deliver messages that build trust and keep everyone aligned.
• Innovative: You will find fresh approaches to old challenges and drive continuous improvement.
• A Culture Builder: You will model integrity, equity, and respect in everything you do.

What you will typically be responsible for:

• Advising supervisors on handling performance issues, workplace concerns, and team dynamics with confidence and fairness.
• Investigate complaints and grievances, working toward fair outcomes that build trust and compliance.
• Help staff navigate leave requests, return-to-work plans, and workplace accommodations.
• Coaching leaders on applying policies, labor agreements, and best practices in employee relations.
• Representing the department in hearings, grievances, or mediations with professionalism and preparation.
• Partnering with managers to design recruitment strategies, run fair selection processes, and bring in top talent.

A few reasons you might love this job:

• You will make an impact on our staff’s success in their jobs
• You will have the ability to engage in innovative and creative problem-solving sessions
• We have a strong and supportive team environment
• You will be a part of a collaborative system that delivers essential social services, supports community well-being, and promotes opportunities for individuals and families to thrive.
• You may have the opportunity to be a part of special committees/work groups that provide solutions to issues at a departmental and County level

A few challenges you might face in this job:

• You will need to have patience while waiting for things to move forward
• You may need to work within the parameters of complicated or antiquated processes and procedures
• Information you provide to make employment decisions that could negatively impact the employee.

Competencies Required:

• Critical Thinking - analytically and logically evaluating information, policies, and procedures
• Innovative Problem Solving - Identifying and analyzing problems in order to propose resolutions and/or recommendations
• Delivering Results - Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Teamwork - Building and maintaining professional relationships, collaborating with others to achieve shared goals
• Political & Organizational Savvy - Working skillfully with politics, procedures, and protocols across organizational levels and boundaries
• Action & Results Focused (Taking Initiative) - Initiating tasks and focusing on accomplishment
• Adaptability - Responding positively to change and modifying behavior as the situation requires
• Attention to Detail - Focusing on the details of work content, work steps, and final work products
• Customer Focus - Attending to the needs and expectations of customers
• Learning Agility - Seeking learning opportunities and applying lessons to one's work
• Professional Integrity & Ethics - Displaying honesty, adherence to principles, and personal accountability
• Oral & Written Communication - Engaging effectively in dialogue and communicating effectively in writing
• Strategic Thinking & Perspective - Evaluating immediate actions in the context of achieving long-range objective
• Valuing Diversity - Appreciating the benefits of varied backgrounds and cultures in the workplace

You can read the complete job description at: County of Contra Costa - Class Specification Bulletin (governmentjobs.com) .
The eligible list established from this recruitment may be used to fill future openings for up to 6 months.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be:

Experience: Two (2) years of full-time or its equivalent professional human resources experience. Qualifying experience should include employee and/or labor relations.

Note: Professional Human Resources experience is defined as performing duties that require interpretation, independence of judgment and application of defined principles, practices and regulations.

AND

Education: Possession of a Bachelor's degree from an accredited college or university. A major in human resources management, business administration, public administration, industrial / organizational psychology, or a closely related field is preferred.

Desirable Qualifications:

• PSHRA-CP/SCP
• SHRM-CP/SCP
• PHR
• Public sector experience
• Investigations experience
• Experience working in a unionized environment
• Master’s Degree in Public Administration, Human Resources Management, or a related field.

Selection Process

1. Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.
2. Online Multiple-Choice Test: Candidates who clearly demonstrate that they possess the minimum qualifications will be invited to participate in an online test. You will need access to a computer with a reliable internet connection to participate in the assessment. This multiple-choice test will assess candidates on the required competencies and technical skills. (Weighted: 100%)
3. Hiring Interview: TBD


If you apply for another recruitment that uses this exam and the test is scheduled within 6 months of the date you took the test this time, you will not have the option to re-take the exam.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment specific questions, please contact Matthew Damm at matthew.damm@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 9/12/2025 11:59 PM Pacific

Salary:

$103,258.20 - $152,559.38 Annually