9-1-1 Communications Supervisor
Town of Prosper Prosper, TX, USA
- Location: Prosper, TX, USA
- Categories: Administrative Analysis and Research, Clerical and Administrative Support, Information Technology and Communication Services
- Job Type: Full Time
- Posted: Aug 30, 2025
Job Description:
9-1-1 Communications Supervisor
Description
JOB SUMMARY911 Communications Supervisor
Hiring Range: $63,960 - $74,921
Retirement Benefits (TMRS), 2-to-1 Match
Medical, Dental, and Vision
Benefits Effective Within the First 35 days of Employment
Flex Scheduling Opportunities
Tuition Reimbursement
Wellness Benefits
Training & Continuing Education Opportunities
Qualifications:
- Eight (8) years of dispatch experience, with three (3) years in a lead or supervisory role.
- Any combination of education, training, or experience equivalency will be considered.
- Must pass a pre-employment drug screening and/or post-offer physical exam.
- Must possess a valid Texas Driver's License.
- High School Diploma or G.E.D
- Must possess Texas Law Enforcement Dispatch Certification.
- Must possess TCIC/NCIC Certification
- Must possess NLETS/TLETS Certification .
- Must possess TTY certification.
Under general supervision, assists in the management of the division's daily operations, which includes supervising division employees and monitoring Dispatch center. Assists Manager with monitoring procedural adherence in responses to calls for Police, Fire, or Emergency Medical Services (EMS). Supervises and assists assigned staff. Performs the duties of dispatcher as needed.
EXAMPLES OF DUTIES
Please follow this link to review the COMPLETE JOB DESCRIPTION and QUALIFICATIONS.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.
This job description is not an employment agreement or contract. Town Council has exclusive right to alter this job description at any time without notice.
The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description.
The Town of Prosper, Texas, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and/or the Town Manager.
PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS
Town of Prosper EmployeeBenefits