Job Description:
Sr. Account Technician
Description
Sr. Account Technician at The City of Fort Worth
Water/WW
Pay Range: $22.90 - $28.62/hr. I $47,632 - $59,529.60 annual compensation
Job Posting Closing on: Tuesday, September 16, 2025 Workdays & Hours: Monday - Friday 8am - 5pm, Some evening/weekend work may be required.
Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities.
Find Out More! The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.
A Sr. Account Technician job is available with The City of Fort Worth Water Department in our Wholesale Section of our Customer Care Division. You will be responsible for timely completion of complex monthly billing, collection revenue, annual auditing, and coordination of bi-annual meeting and process and review of technical documents.
Minimum Qualifications: - Associate's degree with major course work in accounting, finance or related field
- Three (3) years of increasingly responsible technical accounting experience involving customer accounts and billing
- Valid Texas Driver's License
Preferred Qualifications: - Operational knowledge of AS400 or another billing system
- Intermediate to Advanced Microsoft Office Word and Excel skills
The Sr. Account Technician job responsibilities include: - Maintain, update, and load meter reading information on a monthly basis into the appropriate database.
- Maintain and update meter books.
- Create and maintain invoice templates for customers.
- Produce monthly and year-end invoices and update invoices with past due amounts or late fees.
- Maintain databases, reporting forms, and reports for quarterly impact fees.
- Receive impact fee reports and payments, enter reports in appropriate database, input receivables into the billing system (AS400), and deposit payments according to established procedures.
- Attend meetings with wholesale customers and participate in developing solutions to resolve various customer issues and situations.
- Maintain wholesale area on the City of Fort Worth Water website, including updating usage rates, impact fee information, and updating customer meeting dates, current news, and special announcements.
Working Conditions Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions.
Physical Demand Sedentary Work - Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Apply Now! Come be part of something special in Fort Worth. Conditions of Employment The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.
The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.
Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.
Closing Date/Time: Tuesday, September 16, 2025
Salary:
$22.90 - $28.62/hr. I $47,632 - $59,529.60 annual compensation