Business Process Analyst II

Job Description:

Business Process Analyst II

Description

Business Process Analyst II
at The City of Fort Worth
Fire

Pay Range: $73,689 - $95,796 annual compensation

Job Posting Closing on: Wednesday, September 10, 2025

Workdays & Hours: Monday - Friday, 8am - 5pm. This is an in-person position based at the Alta Mere location (2900 Alta Mere Drive) with ability to work a hybrid schedule following completion of the probationary period.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of over 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

A Business Process Analyst II job is available with the City of Fort Worth Fire Department Emergency Services Division. This position serves as a technical liaison and project analyst with an emphasis on GIS applications and spatial data solutions. Creates and maintains reporting and dashboarding, with a special focus on GIS-based reporting, to support departmental objectives. Provides end-user support, conducts spatial analysis, and helps identify opportunities to enhance workflows through data visualization, analysis, and GIS technology. Acts as the primary point of contact for GIS-based reporting for the department and liaisons with other departments as requested to support other GIS needs.

Minimum Qualifications:

• Bachelor's degree from an accredited college or university with major course work in Business Administration, Public Administration, or related field
• Four (4) years of business experience and business analysis experience utilizing visualization software such as Power BI, Tableau, etc.
• Valid driver's license

Preferred Qualifications:

• Highly proficient in visualization software such as Power BI, Tableau, etc.
• Proven experience with SQL.
• Experience with GIS applications in a government or public safety (Police, Fire, EMS) environment.
• Familiarity with Computer Aided Dispatch systems.
• Knowledge with ArcGIS.

The Business Process Analyst II job responsibilities include:

• Utilizes historical dispatching data and GIS software (e.g., ESRI ArcGIS) to perform complex spatial and network analyses, supporting optimized ambulance deployment, CAD functionality, and emergency response strategies.
• Designs, drafts, and maintains large-scale maps; creates, edits, and manages spatial datasets to support fire operations, planning, and incident analysis.
• Develops data visualizations and interactive dashboards by integrating data from various sources (e.g., databases, file systems, web APIs), enabling real-time insights for emergency services.
• Writes SQL queries and leverages reporting tools to create recurring and ad-hoc reports, ensuring timely and accurate information delivery to stakeholders.
• Builds and maintains automated data interfaces to extract, transform, and load (ETL) information between CAD, GIS, and other fire department systems.
• Performs rigorous quality assurance and ensures data integrity across GIS layers and related systems, maintaining compliance with city and departmental standards.
• Consults with fire department personnel to gather requirements, assess business needs, test GIS solutions, and recommend technology enhancements aligned with industry trends.
• Serves as the department's technical liaison with IT, other city departments, and vendors; attends relevant training to stay current with GIS innovations and public safety applications.

Working Conditions and Physical Demands

Depending on assignment, positions in the class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions.

Sedentary Work - Depending on assignment, positions it this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

The successful applicant for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A Misdemeanor Conviction, Class B Misdemeanor Convictions in the last 10 years, Class A Misdemeanor Deferred Adjudication, Class B Misdemeanor Deferred Adjudication in the last 10 years, an Open Arrest for any Criminal Offense (Felony or Misdemeanor), and ALL Family Violence Convictions regardless of class.

Apply Now! Come be part of something special in Fort Worth.

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.

Salary:

$73,689 - $95,796 annual compensation