Adult Protective Services Social Work Supervisor

Job Description:

Adult Protective Services Social Work Supervisor

Description

Position Information

Are you an experienced Social Worker who thrives in a fast-paced, dynamic work environment?
If so, take your career to the next level!

Become an Adult Protective Services (APS) Social Work Supervisor with the County of Sonoma.



Starting salary up to $ 62.44 /hour* ($ 130,319 /year) plus a competitive total compensation package!*

Adult Protective Services Social Work Supervisors in the Adult and Aging Division of the Human Services Department typically oversee either an Intake or Investigations unit; this current vacancy is in the Intake unit. APS Social Work Supervisors in the Intake unit are responsible for reviewing reports of suspected older adult and dependent adult abuse, screening and assigning reports for investigations, providing consultation and direction to social workers, approving case actions, and reviewing cases submitted for closure. They are also responsible for supervising a team of Adult and Aging Social Workers. Additional responsibilities include:

• Managing, organizing, and leading a unit of social workers
• Equitably and effectively supervising and assessing social worker performance, including providing feedback and coaching
• Engaging with community partners and representing APS in meetings, including Multi-Disciplinary Team meetings
• Reviewing reports of suspected elder and dependent adult abuse, assessing jurisdiction, determining whether an investigation meets criteria for assignment, and assigning cases to social workers under a fast-paced timeline
• Participating in on-going program development and policy and procedure protocol to ensure compliance with best practices
• Performing a variety of supervisory tasks, including evaluating and training staff, explaining staff needs to administration, and facilitating meetings with staff and community partners
• Reviewing and determining approvals for referral and purchase of services for contracted vendors
• Holding group and individual meetings to review work activities for appropriateness of services and referrals, and conformance with state and local program timelines, regulations, policies, and procedures
• Meeting, consulting, and collaborating with other HSD supervisors and partner agencies to coordinate work
• Providing back-up support to other APS supervisors and their units as needed
• Participating in a weekly rotation as the after-hours supervisor on call for the APS Emergency Response 24-Hour Program

The ideal candidate will possess many of the following:

• A Master’s degree in Social Work or a social services related field
• Experience working with seniors or adults with disabilities in a home setting
• Knowledge of community resources, crisis intervention techniques, risk assessment, and task prioritization
• Experience working with a crisis hotline program
• Significant knowledge of social work principles and mental health conditions for older adults and people with disabilities
• Experience working with regional centers, hospitals, rehabilitation centers, skilled nursing facilities, or other institutions or medical settings
• The ability to facilitate internal meetings with staff and external meetings with community partners
• Experience working with community agencies and advocating for older adults and people with disabilities
• The ability to manage competing priorities and shift gears quickly in a fast-paced work environment
• Excellent interpersonal and communication skills, and the ability to interact with a diverse client population
• Experience supervising, training, and/or coaching staff
• The ability to manage difficult or challenging conservations with personnel, clients, or others in the community who may be angry or upset
• An understanding of Trauma-Informed Care and Diversity, Equity, and Inclusion (DEI)
• The ability to interpret and apply policies, procedures, and laws
• Bilingual (English/Spanish) skills are desired but not required

About the Adult and Aging Division (A&A) The Adult and Aging Division assists and advocates for the safety, health, dignity, and independence of adults who are older and persons with disabilities. A&A focuses on protective, supportive social services, as well as community advocacy and coordination. The Division encompasses several programs serving adults who are older and people with disabilities including the Veterans Services Office, Public Guardian, and In-Home Supportive Services (IHSS). The Division also includes the Sonoma County Area Agency on Aging program, and its Advisory Council, which plans, coordinates, and allocates Older American Act funds for services for persons 60 years of age and older in Sonoma County. For additional information about A&A and its programs, please visit our website .

About the Human Services Department (HSD)

As the largest agency in Sonoma County government, the Human Services Department’s mission is to build upon strengths, as we bridge clients to opportunities through responsive safety-net services. We work to protect vulnerable children and adults, to help people rise above poverty and thrive in our community, and to promote maximum independence and well-being for individuals and families. HSD is responsible for child and adult protective services, veteran services, and administration of state and federal programs, including CalFresh, CalWORKs, Medi-Cal, and In-Home Supportive Services. The department is dedicated to providing responsive, client-focused services so that all in our community can live freely chosen lives up to their full potential throughout their lifespan. The core values that drive our work are dignity, humility, integrity, responsiveness, partnership, and belonging.

HSD fosters a positive work environment, where our commitment to providing opportunities for advancement is strengthened by a robust staff development program. We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community.

The Department works collaboratively at the federal, state, and local levels to find creative solutions to support the well-being of individuals, families, and the community. To meet that goal, the department has fostered strong relationships with other public and private sector partners, including other government agencies, community-based organizations, and business leaders. For more information regarding HSD's services please visit http://sonomacounty.ca.gov/Human-Services .

What We Offer
Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing your contributions work to better our shared community. You can also look forward to flexible work arrangements and excellent benefits* including:

• Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment
• Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range
• Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year
• County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options
• Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits
• Retirement - A pension fully integrated with Social Security
• Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment
• Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education

*Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory .

This recruitment is currently being conducted to fill an Adult Protective Services Social Work Supervisor. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified candidates who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Adult and Aging Social Work Supervisor.

Application submissions require the Supplemental Questionnaire to be completed.

Minimum Qualifications

Experience and Education: Any combination of training and experience which would provide the opportunity to acquire the knowledge and abilities listed. Normally, a Master's Degree in social work, or a Master's Degree from a two-year counseling program, such as marriage and family therapy, clinical counseling, mental health counseling, addiction counseling, and counseling psychology; and at least two years of experience comparable to Adult and Aging Social Worker;

OR,

Graduation from college, with a Bachelor's Degree in social work, sociology, psychology or other behavioral science and at least four years of experience comparable to Adult and Aging Social Worker or two years as a Social Worker Supervisor I overseeing cases involving older or dependent adults and/or people with disabilities or complex medical conditions;

OR,

Academic coursework at a college or university in social work, sociology, psychology or other behavioral science and at least seven years of experience comparable to Adult and Aging Social Worker would provide such opportunity.

License: Possession of a valid driver’s license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position.

The position advertised on this announcement does not require possession of a valid California Driver’s License.

Knowledge, Skills, and Abilities

Thorough knowledge of: principles, practices and techniques of social work; casework methods and techniques with particular reference to problems of older and/or dependent adult neglect, abandonment, and abuse; current philosophy and practices in the field of Adult Social Services and gerontology; psychopathology, the different types of mental illness diagnoses, how mental illness affects human behavior and mental health services and treatments utilized by clients; signs, stages and dynamics of abuse, and the effects of abuse on adult behavior; signs and symptoms of alcohol and drug use/abuse in adults and their families/caregivers; standards for maintaining clients safely in the home; options for housing and higher level care; conflict resolution, family dynamics, and caregiver/client dynamics; principles and methodologies of research, analysis, problem solving, and decision making; laws, rules, and regulations governing the operation of public social services agencies and the role and responsibilities of a social worker; medical, legal, economic, and social management needs of individuals and families.

Considerable knowledge of: strategies and protocols surrounding crisis intervention techniques, such as voice modulation; principles of community organization; resources available in the community for referral.

Working knowledge of: principles, techniques, and practices of supervision, training, mentoring, motivating, casework consultation, and peer counseling; principles and practices of organization, workload management and time management.

Ability to: exercise sound judgment when organizing, directing, and prioritizing unit activities; select, train, coach, supervise, evaluate, and discipline subordinate staff; mentor, counsel, and collaborate with staff and foster an environment of teamwork, mutual respect and professionalism; classify case problems and evaluate the effectiveness of effort in solving problems; use social work methods and evaluation techniques to determine appropriate treatment in difficult, emotional, confrontational, and crisis situations while maintaining a professional demeanor; utilize various strategies to address the cumulative impact of a high stress environment; employ effective stress management techniques and methods of self-care; work on-call and extended hours; develop therapeutic relationships in order to conduct crisis intervention and therapeutic social work counseling; exercise tact, objectivity, sensitivity, sound judgment, and cultural awareness; control personal bias and apply social work ethics; assess and evaluate home and family situations to determine if crisis intervention or a safety plan as needed; exercise sound judgment in making diagnostic risk assessments and decisions; develop and utilize community resources to best serve clients' needs; interpret, explain, and apply complex laws, rules, regulations, policies, and procedures; provide guidance and consultation to other staff; use various computer applications, databases, and specialized software programs; write clear, descriptive, and detailed reports under time constraints; maintain confidentiality of files and records; keep and prepare accurate and timely records.

Selection Procedure & Some Helpful Tips When Applying

• Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
• You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
• You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
• Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.

Please visit Getting a Job with the County of Sonoma to review more detailed information about the application, examination, and department selection processes.

Application submissions require the Supplemental Questionnaire to be completed. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.
The selection procedure will consist of the following examination:

An Application and Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria:

• Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.

Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application and Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application and Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.

Additional Information

A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants.

Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position.

How to Apply

Applications are accepted online at: www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted.

The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.

HR Analyst: EP
HR Tech: VH

Important Note: Benefits described herein do not apply to Extra Help positions.

County of Sonoma Benefits: General*

These are some of the excellent benefits the County offers:

Paid Time Off: Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment.

Health Plan: Choose from nine health plans (three HMOs, three deductible HMOs, and three HSA-qualifying plans) with a generous County contribution to the premium (the contribution amount varies by bargaining unit). For more information, please see the appropriate MOU.

Retirement: Fully integrated with Social Security. For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired .

IRS 457 Plan: Pre-tax employee contribution up to the IRS annual maximum.

Retiree Medical: County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits.

Student Loan Debt Relief: County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education.

Plus, excellent dental, vision, disability, life insurance, professional development, and more.

For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331. Additional details about benefit and compensation packages can be found in the MOUs located at Labor Agreements & Salary Resolution . For specific information about health and welfare benefits, including plan options, coverage, and premium amounts, go to Human Resources or contact the Human Resources' Risk Management-Benefits Office at benefits@sonomacounty.gov or (707) 565-2900.

*Important Notes: Benefits described herein do not represent a contract and may be changed without notice.

Closing Date/Time: 9/16/2025 11:59 PM Pacific

Salary:

$107,215.35 - $130,319.77 Annually