Enterprise Systems Support Manager (County Promotional)

Job Description:

Enterprise Systems Support Manager (County Promotional)

Description

The Job

This recruitment is only open to current San Bernardino County, Fire Protection District, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX), or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment.


Your San Bernardino County employment must be clearly listed in your work experience.

Enterprise Systems Support Managers (ESSMs)whodirect and manage the work of staff involved in the support of enterprise-level information technology infrastructure, systems, and software throughout the county. This position assumes a leadership role for managing countywide strategic IT planning, and is responsible for leading various complex projects impacting multiple departments , serving as an integral part of the change management process.

Duties include but are not limited to the following:

• Managing multiple projects simultaneously that result in the selection of technology solutions for hardware and software infrastructure that will be used countywide.
  
• Managing the planning, scheduling, and coordination of infrastructure projects and in conjunction delegating assignments to team members who are allocated to a system team.
  
• Leading IT staff on enterprise infrastructure hosting such as applications, databases, and servers through utilizing industry best practices and methodologies.
  
• Coordinating the implementation and maintenance of new systems that are data center hosted and/or cloud hosted.
  
• Leading the collaborative efforts of technical personnel across all departments in the transport, security, and exchange of data between computing systems.
  

For a more comprehensive listing of job duties for this classification, please refer to the Enterprise Systems Support Manager job description.


ABOUT THE DEPARTMENT

The Innovation and Technology Department is County of San Bernardino’s primary technology service provider entrusted with managing and safeguarding the County’s enterprise mission critical systems and infrastructure. It is our goal to empower the County through innovation and enterprise solutions that promote progress through technology and provide transparency and mobility that enable staff to focus on addressing and resolving issues toward the progress of the County’s mission, ensuring continued success. Learn more about our initiatives in IT's Strategic Plan .

BENEFITS OVERVIEW

Health Benefits

Paid Time Off

Retirement

• Medical and Dental: Family Coverage
• Vision: Employee Coverage
• Premium Subsidies to offset health costs
• Flexible Spending Account (FSA): Pre-tax account for qualified healthcare expenses

• Up to 4 weeks accruable vacation with cash-out
• 11 days accruable sick leave
• 15 paid holidays
• Perfect attendance leave
• Flexible work schedules (in some departments)

• Generous Pension
• Retirement reciprocity may be available
• 457(b) Deferred Compensation Plan
• Retirement Medical Trust Fund

DCAP Account - County Paid Life Insurance - AD&D Insurance 529 Savings Plan -Short & Long Term Disability - Wellness Program - Commuter Services - Employee Discounts - Annual Tuition Reimbursement
For additional information review the Benefits Summary for the Management Unit To view additional details, explore the Teamsters MOU

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment.
Availability: Incumbents must be willing to work different shifts, including nights, weekends, and holidays in support of a 24/7 operation. Positions are subject to emergency call backs and may be assigned to various work locations throughout the County without advance notice.

Physical Requirements: Duties may involve lifting up to fifty (50) pounds; bending, stooping, and kneeling.

Travel: Travel throughout the County may be required. Employees will be required to make provision for transportation. At the time of hire, a valid California driver license and proof of automobile liability insurance must be produced for the individual providing the transportation.

Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Candidates must be able to present their legal right to work in the United States.

Minimum Requirements

Qualifying candidates must meet the requirements in ALL of the following categories:

EXPERIENCE:

Four (4) years of work experience in an enterprise systems management environment architecting, engineering, and integrating solutions*.

Experience must include architecting and implementing enterprise solutions in a large organization setting with at least two (2) of the following technologies:

• Database Platforms
  
• Enterprise Content Management
  
• Enterprise Virtualization Platform
  
• Enterprise OS Platforms
  
• Enterprise Applications
  

LEADERSHIP:

Three (3) years providing full-scope supervision, or acting as a project lead, to a team performing systems management.


EDUCATION:
Sixty (60) semester (90 quarter) units of completed college-level courses in information systems, computer science, software engineering, or a related field.

Substitution: One (1) additional year of qualifying work experience may substitute for the education requirement.

* Qualifying experience may include performing duties equivalent to the San Bernardino County Systems Support Supervisor classification and above.

Desired Qualifications

A Bachelor's degree in information systems , computer science, software engineering, or a closely related field is preferred.

Selection Process

Examination Procedure:
There

will be a competitive evaluation of

qualifications based on the information provided in the Application and the

Supplemental Questionnaire. You are encouraged to include detailed descriptions

of your qualifying experience and skills, as only the most highly qualified

applicants will be referred to the Department.

Application Procedure :
Please

complete and submit the online employment application and supplemental

questionnaire for consideration before the posted deadline.
italic">Resumes will not be

accepted in lieu of the application and/or supplemental questionnaires.

To

ensure timely and successful submission of your online application, please

allow ample time to complete and submit your application before the filing

deadline. Applicants will be automatically logged-out if they have not

submitted the application and all required materials prior to the posted

deadline. Once your application has been successfully submitted you will

receive an onscreen confirmation and an email. We recommend that you save

and/or print these for your records. Please

note: if you do not receive an onscreen confirmation and an email acknowledging

our receipt of your application, we have not received your application.

If

you need technical assistance, follow this link to review

the Government Jobs online application guide or contact their Toll-Free

Applicant Support line at (855) 524-5627 .

Please note that Human Resources is not responsible for any issues or delays

caused by your internet connection, computer, or browser when submitting an

application.

Equal Employment Opportunity (EEO) / Americans with

Disabilities Act (ADA):
San

Bernardino County is an Equal Employment

Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant

employer, dedicated to ensuring equal employment opportunities for all

employees and applicants.

ADA Accommodation:
If

you have a disability and need accommodations during the testing process,

please submit the Special

Testing Accommodations Request Form (Download PDF) within one week of the

recruitment filing deadline.

Veterans' Preference:
Eligible

veterans, their spouses, or widows/widowers who are not current County

employees may receive additional Veterans' Preference points. For details and

instructions on how to request these points, please refer to the Veterans'

Preference Information (Download PDF) .

For

more important details, review

the Applicant Information and County Employment Process .

Management Unit

The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

For a summary of benefits,* please click here .

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ .

*Retirement benefits subject to change.

Closing Date/Time: 9/26/2025 5:00 PM Pacific

Salary:

$109,886.40 - $151,486.40 Annually