Austin Aviation - Human Resources Supervisor (Employee Relations, Leave Management)

Job Description:

Austin Aviation - Human Resources Supervisor (Employee Relations, Leave Management)

Description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles-Empathy, Ethics, Excellence, Engagement, and Equity - anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Diverse and Inclusive Workplace: Work in an environment where every voice is valued, and Innovation thrives.
  
• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

About Austin-Bergstrom International Airport

Owned by the City of Austin and operated by the Department of Aviation, Austin-Bergstrom International Airport is an economic engine, supplying over 74,000 direct and indirect jobs in the Central Texas region. Now, as we build the airport’s largest improvement program in its history, we are redefining the travel experience in one of the fastest-growing cities in the United States. This is an exciting opportunity to join the team behind Journey With AUS, the airport’s expansion and development program, where bold ideas, cutting-edge infrastructure, and a shared commitment to excellence are taking flight.

Job Description:

Purpose:

Under limited direction, supervise the daily operations and activities of specialized Human Resource (HR) professionals in support of management and other employee groups within the assigned department on a broad range of HR issues and decisions.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Collaborates with and serves as strategic partner to senior leaders and management on HR programmatic analysis, with the achievement of objectives and in resolution of complex HR-related issues providing direct operational oversight, advice, and analytical support within the assigned department.
  
• Partners with and supports senior leader(s) to implement enhancements, to improve policies and procedures, and to provide solutions and recommendations for practice and process improvements as well as operational efficiency and service quality.
  
• Participates in the preparation and monitoring of budget and contracts/contractors and implementation of the departmental budget; and recommends and justifies capital expenditures.
  
• Serves as a subject matter expert providing guidance and monitoring compliance with applicable systems, policies, procedures, strategies, process work flows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives.
  
• Serves as a liaison and advisor within their department and between the Human Resources Department and other City departments, agencies, and other external organizations, groups, and representatives.
  
• Supervises implementation and administration on assigned project or process; assigns projects, sets schedules, and monitors task completion for timeliness, accuracy, and effectiveness; performs quality checks of program-related data and personnel; prepares and reviews reports to monitor and communicate performance results; and directs HR team in implementation of agreed upon actions until the problem has been resolved.
  
• Investigates and responds to complaints from managers and employees, and makes recommendations.
  
• Monitors program, departmental, Local, and national trends; identifies training needs and solutions; works cross-departmentally to create best practices; conducts research to support new policy and procedure development; and develops and implements standard operating practice, policy, and procedure, as necessary.
  

Responsibilities - Supervisor and/or Leadership Exercised:

Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of HR and departmental processes, techniques, and methods.
  
• Knowledge of assigned HR functional areas.
  
• Knowledge of practices, methods, and industry trends related to coaching, program administration, management, and leadership development.
  
• Knowledge of Federal, State, and Local laws and ordinances governing personnel and employment practices.
  
• Knowledge of City practices, policies, procedures, statutes, and ordinances.
  
• Knowledge of supervisory and managerial techniques and principles.
  
• Knowledge of fiscal planning and budget preparation.
  
• Skill in oral and written communication.
  
• Skill in using computers and related software applications.
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in handling conflict and uncertain situations.
  
• Skill in data analysis and problem solving.
  
• Skill in planning and organizing.
  
• Ability to maintain up-to-date knowledge/education as it relates to HR, the operations of the City, and/or its departments.
  
• Ability to understand key, cross-functional business issues to resolve issues through conflict management and coaching.
  
• Ability to analyze HR business needs and develop short- and long-range plans.
  
• Ability to work with frequent interruptions and changes in priorities.
  
• Ability to train others.
  
• Ability to quickly recognize and analyze irregular events.
  
• Ability to establish and maintain effective communication and working relationships with City employees and the public.
  

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to job, plus five (5) years of related HR experience, including one (1) year of experience which was in a lead or supervisory capacity.
  
• Experience may substitute for one (1) year of the required education up to a maximum of four (4) years substitution.
  

Licenses and Certifications Required:

Valid Texas Class C Driver's License

Preferred Qualifications:

• Experience successfully supervising and/or leading teams performing tasks related to Employee Relations, ADA, Leave Management, Workers Compensation, and complex workplace issues.
  
• Experience working as a strategic business partner in Employee Relations, ADA, Leave Management, Workers Compensation at all levels of an organization and developing effective relationships with managers, supervisors, and other HR Partners to identify and address employee relations issues.
  
• Experience leading complex investigations into allegations of policy violation(s).
  

Notes to Candidate:

Position Overview

The Human Resources Supervisor (Employee Relations/Leave Management) administers and manages all aspects of Employee Relations, City of Austin Leave programs, and UKG/Timekeeping processes for the department. This includes staff performance evaluation and management, employee relations investigations, training, and adherence to Municipal Civil Service rules and COA policy and procedure, as well as governmental and legal compliance. This position collaborates with internal/external customers, peers, management, and stakeholders to foster and develop effective relationships. This position will supervise a team of seven (7) Employee Relations, Leave Management and UKG/Timekeeping professionals and report to the Human Resources Manager III.

The ideal candidate will provide advice, guidance and consultation to department executives, management, and the department workforce. Identify needs, risks, liabilities, strategic opportunities, and service gaps through analysis and examination of data and information. Investigate and respond to complaints and workforce issues; resolve routine matters and make recommendations to address findings and concerns. The ideal candidate will have strong supervisory leadership skills and strong communication skills (verbal and written).

Salary Range: $80,490.00 - $102,200.00 annually

Work Hours:

8:00 AM-5:00 PM, Monday-Friday. Hours may change according to departmental needs; work hours may include after hours, holidays, and weekend work.

Driver's Requirement:

This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation (DRE) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards.

Skills Assessment:

A skills assessment/s will be required for this position.

Application Information:

A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

Department may close this job posting at any time after 7 days

Veteran:

Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

Criminal History Records Check:

The top candidate will be subject to a minimum 10-year criminal background check and security threat assessment.

Language:

Must have the ability to read, write, and fluently speak in English.

Good Standing - Department/Division Postings:

Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified.

Benefits:

Working with Aviation provides a number of health and welfare benefits see City of Austin Promotional Benefits Overview and click HERE to learn more. See us in action: Austin-Bergstrom International Airport - AUS - YouTube

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-10-31