Human Resources Technician

Job Description:

Human Resources Technician

Description

Description

DEFINITION

Livermore is seeking a Human Resources Technician - Confidential - Click Here for the job announcement.

Under general supervision, performs a variety of paraprofessional and technical duties involved in the administration of the City's Human Resources Department; performs technical and administrative duties related to specific human resources functions including classification and compensation, recruitment and selection, benefits, employee training and development, and employee relations; may provide administrative support to professional staff; and performs other duties as assigned.

DISTINGUISHING CHARACTERISTICS

This is a paraprofessional position with technical and specialized administrative responsibility in the operations of the human resources function. This classification performs a variety of human resources related assignments within broad procedural guidelines with minimal supervision and instruction. Requires specialized knowledge of citywide and Human Resources Department related policies, procedures, and practices as well as applicable federal and state laws and regulations. All responsibilities and duties must be performed in a confidential and tactful manner utilizing good judgment.

SUPERVISION RECEIVED

General supervision is provided by the Human Resources Programs Managers with some assignments given by the Director of Human Resources.

SUPERVISION EXERCISED

May provide supervision or lead direction to the job classifications of Human Resources Clerk I and Human Resources Clerk II and/or temporary employees.

Examples of Important and Essential Functions

Incumbents provide general staff assistance and are assigned primary technical/administrative support in one or more specific areas of the human resources function, as described below.However, cross training is required in all areas in order to provide efficient and effective customer service.

General Office Functions

Organizes, updates, and maintains a wide variety of source data and information; assists in the formulation of program policy, goals, and procedures; collects and compiles relevant data to support a recommendation; provides responsible administrative staff assistance, including conducting specific and routine analysis of a wide range of personnel policies and programs; conducts surveys and compiles data; performs research and statistical analysis and prepares related reports, manuals, and policies; creates and maintains complex personnel records and files; prepares, audits, and processes personnel action forms; conducts new employee orientations and exit interviews;schedules pre-employment and Department of Transportation (DOT) related medical examinations; assists employees, applicants, and the general public on the telephone and in person by explaining City personnel rules, regulations, procedures, and policies; resolves complaints; solves problems to create positive outcomes; compiles and maintains data to complete reports in compliance with federal and state reporting requirements; reviews new government regulations and assures compliance; completes projects in support of employee relations activities; creates and implements written procedures for human resources functions; composes and types letters, memoranda, and reports; builds and maintains positive working relationships with the public, co-workers, and other City employees using principles of exceptional customer service;may provide technical direction and training to office support staff; and recognizes and maintains strict confidentiality.

Human Resources Information Systems Functions

May act as the department administrator for specialized software programs, such as the Human Resources module of the Finance/Human Resources information systems software and applicant tracking software programs; assists in developing application of specialized software to improve employee access of employment data; evaluates and installs personal computer software for the human resources function; creates documents utilizing word processing, spreadsheet, database, desktop publishing, presentation, and other specialized software; maintains and updates department internet and intranet websites; and may act as a department representative in citywide technology efforts.

Benefit Programs Functions

Coordinates the day-to-day operations of the City's employee benefit and insurance programs including various medical plans, a self-funded dental plan, several long term disability plans, multiple deferred compensation programs, and life insurance plan; coordinates various employee leave requests and paperwork involving Family & Medical Leave Act (FMLA), California Family Rights Act (CFRA), Health Insurance Portability and Accountability Act (HIPAA), Consolidated Omnibus Budget Reconciliation Act (COBRA), California Public Employees Retirement System (CalPERS), and coordinates with other related leaves; processes enrollment, change, and separation notification forms; resolves claims and benefit issues with employees and providers; reviews and compares contracts; evaluates and makes recommendations on cost/benefit issues; and interprets and explains benefit programs.

Recruitment, Testing, and Classification Functions
Coordinates the technical aspects of the recruitment and testing process which may include: development and placement of appropriate advertising; creation of employment announcements and brochures, supplemental questionnaires, written tests, and interview questions; schedules, coordinates, and facilitates written and performance tests, qualifications appraisal board interviews, and other types of tests, including the scoring of such tests; assists with the preparation of Council items and submits the necessary documents within posted guidelines;and assists with routine job analysis and the development/revision of new classification specifications.

Job Related and Essential Qualifications

Demonstrated Knowledge of :

Subject matter appropriate to specific assignments; human resources operations; benefit programs and employee leave procedures; classification and compensation plans; recruitment and testing processes; disciplinary procedures; labor relations principles and interpretation of labor agreements; Equal Employment Opportunity (EEO) guidelines; complex federal and state reporting requirements; modern office methods, practices, and procedures; proper English usage, spelling, grammar, and punctuation; alphabetical, numerical, and chronological filing and record keeping systems; basic mathematics; personal computer operating systems and software applications; and confidentiality in the human resources function.

Demonstrated Skills to :

Establish and maintain effective working relationships with those contacted in the course of work; utilize innovative and creative methods in assignments and problem resolution; work as a member of a team; effectively operate modern office equipment, including a multi-line telephone system; research, compile data, and write reports; perform accurate mathematical calculations; work independently with minimal supervision; prioritize assignments; understand and follow oral and written instructions; work under pressure to meet deadlines; work effectively performing multiple tasks simultaneously; read, comprehend, and interpret complex written material; develop and maintain accurate record keeping systems; communicate effectively both orally and in writing; be flexible, analytical, and non-judgmental in working with a wide variety of people; learn and retain a substantial amount of factual material; maintain strict confidentiality; use good judgment in with sensitive issues; and exemplify an enthusiastic, resourceful, and effective customer service attitude.

Ability to :

Apply the necessary knowledge and skills for this position; learn and apply the City's personnel rules, policies, and practices, the various memoranda of understandings (MOUs), and city wide administrative regulations, policies, and practices.

Experience, Education, and Training Guidelines:

Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be:

Experience :Three years of increasingly responsible clerical support experience in a human resources environment with an emphasis on recruitment and testing, classification and compensation, benefits administration, and/or training and employee development as required by the specific position.Public sector experience is highly desirable.

Education :Equivalent to graduation from high school, supplemented by college coursework in business and human resources related courses or equivalent combination of education and experience.

Training : Any recent training such as academic courses and certification programs which are relevant to this job classification.

License : Certain positions may require the possession of a valid California Driver's license and a satisfactory driving record as determined by the City.

Other Requirements :Willingness and ability to work scheduled and emergency overtime; work evenings and weekends; travel and attend meetings, seminars, and classes during work and non-work hours; and work outdoors in adverse weather conditions such as in heat, cold, and rain.

Special Requirements :Essential duties require the mental and/or physical ability to read fine print and computer monitors; converse on the telephone, in person, and to large groups and be clearly understood; reach, bend, stretch, and stoop; use a personal computer and calculator; strength to safely lift and maneuver office supplies and equipment weighing up to 30 pounds.

Retitled: 5/98

From Personnel Assistant

Retitled:6/2004
From Personnel Technician

CITY OF LIVERMORE
BENEFITS SUMMARY
Confidential - Unrepresented

The benefits listed are provided to employees of the Confidential group. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated: 7/2025

MOU TERM

N/A

SCHEDULED INCREASES

7/14/2025 5% + 1% (in recognition of rising medical costs) = 6%
7/13/2026 3% + 1% (in recognition of rising medical costs) = 4%
7/12/2027 3%
7/10/2028 3%

CAFETERIA PLAN (Medical/Dental/Vision)

$1,950/month towards medical, dental, vision, additional & supplemental life insurance; unused balance paid in cash to employee

BASIC LIFE INSURANCE & ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D)
$150,000 EE coverage, ER paid
$1,000 dependent coverage, ER paid
EE option to purchase $25,000 additional life insurance & supplemental life to $500,000 (not to exceed 5x annual earnings).

LONG TERM DISABILITY (LTD)

ER paid

60% of base monthly earnings to $6,000/month max. (180 day waiting period)

LONG TERM CARE INSURANCE

Long Term Care Facility and 100% Home Care to $8,000/month with 90-day elimination period; 6 year duration (optional - EE paid)

PERS
New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340.

Classic PERS Misc Member - 2% at 60

• Member Rate = 7% EE paid
• Employer Rate = 34.43% ER paid (includes unfunded liability; FY23/24)
• 36 consecutive months Final Comp
• Sick Leave Credit
• 4th Level 59 Survivor Ben.
• Military Service Credit

New PERS Misc Member - 2% at 62

• Member Rate = 7.5% EE paid
• Employer Rate = 34.43% ER paid (includes unfunded liability; FY23/24)
• 36 consecutive months Final Comp
• Sick Leave Credit
• 4th Level 59 Survivor Ben
• Military Service Credit

MEDICARE (Hired after 3/31/1986)

EE paid 1.45%

ER paid 1.45%

RETIREMENT HEALTH SAVINGS (RHS)

ER contribution of 4% of base pay into RHS account.

VACATION ACCRUAL

Years of Service Total Accrual Per Year 1 80.6 hours 2-5 120.12 hours 6-10 135.98 hours 11-15 160.94 hours 16-19 180.18 hours 20+ 192.4 hours

Pro-rated for part-time EE.
Maximum accrual: 350 hours

HOLIDAYS

12 observed holidays

SICK LEAVE ACCRUAL

96.2 hrs/year for FT

72.02 hrs/year for ¾-time

48.1 hrs/year for ½-time

Unlimited accrual

SICK LEAVE USAGE

• FAMILY SICK LEAVE - Immediate Family Illness: ½ Annual Sick Leave Accrual.
• PARENTAL LEAVE - 4 regularly scheduled workdays for non-birthing parent to become a parent by adoption, foster care placement, or birth of a child.
• BEREAVEMENT LEAVE (non-immediate family) - 3 regularly scheduled workdays max to be used for sister-in-law and brother-in-law.

BEREAVEMENT LEAVE

3 regularly scheduled workdays max for immediate family.

PERSONAL LEAVE

16 hrs/yr

Pro-rated for part-time EE.

PREGNANCY LEAVE & FMLA/CFRA

EE may use accrued leaves in compliance with City rules and regulations. Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act

DEFERRED COMPENSATION 457(b)

ER contribution of $185 per pay period with minimum contribution of $75 per pay period by employee.

2025 Maximum

Normal = $23,500

Age 50+ = $7,500

Catchup Limits = $47,000

Section 125 PLAN

(No ER contribution)

2025 Maximums

Dependent Care*: Up to $5,000/year; *See IRS Pub #503

Unreimbursed Medical: Up to $3,300/year

• Pre-tax Health Care Premiums
• FSA's for Dependent Care
• Unreimbursed Medical Expenses
• Other options offered by plan administrator

SUPERVISORY DIFFERENTIAL PAY

Min of 10% above base salary of non-mgmt subordinate, 7.5% above mgmt subordinate

ACTING PAY & SPECIAL PROJECTS PAY

Acting Pay

If work min of 5 consecutive calendar days, paid @ lowest step of higher class with at least a 5% differential. If assignment > 12 months, optional incr. of up to 7% or max of the range, whichever is less.

Special Project Pay

If work min of 30 calendar days, 5% - 7% differential. If full supervisory, additional % to reflect 2.5% over highest compensated subordinate. If assignment > 12 months, optional increase of up to 7%.

BILINGUAL PAY

$50/pay period. Must be certified by DH, approved by City Manager, and used on the job.

CELL PHONE ALLOWANCE (If authorized) - See Administrative Regulation #36 for details

Standard = $40/month

Enhanced = $90/month for exempt only

OT COMP & COMP TIME OFF

OT for > 40 hrs/week @1 ½ x reg pay or Comp Time in lieu of OT for FLSA nonexempt.

TUITION REIMBURSEMENT

75% reimbursement for tuition & books
For undergraduate studies, $4,000 FY max; $16,000 lifetime maximum
For graduate studies, $5,000 FY max; $10,000 lifetime maximum

LICENSES & CERTIFICATIONS

100% reimbursement for required licenses, certifications, and professional memberships

HEALTH CLUB REIMBURSEMENT

$100.00/month max for monthly dues

EMPLOYEE ASSISTANCE PROGRAM

Three (3) sessions per incident per family member. Unlimited telephonic consultations.

FLSA WORK PERIOD

168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week.

PAY PERIODS
26 pay periods per year

Benefits listed are for regular full-time employees. Benefits are prorated for part-time employees.

ER = Employer
EE = Employee
FT = Full-time
PT = Part-time

Closing Date/Time: 11/14/2025 5:00 PM Pacific

Salary:

$7,772.46 - $9,715.57 Monthly