Program Manager III (Insurance and Risk)

Job Description:

Program Manager III (Insurance and Risk)

Description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Austin Energy is seeking a strategic and experienced professional to lead the management and continuous development of its insurance and insurable risk program. This position plays a key role in protecting the utility’s financial and operational stability by ensuring effective financial risk transfer through oversight of insurance coverage, broker relationships, loss control initiatives, and contractual risk management.

The Insurance & Risk Program Manager is responsible for managing Austin Energy’s insurance portfolio, which includes property, cyber, excess liability (such as auto, injury, and wrongful death), and other operational risks. The role leads the evaluation and procurement of insurance coverages, with special consideration for Austin Energy’s lack of sovereign immunity. It also oversees relationships with insurance brokers and carriers to ensure optimal service and cost-effective coverage.

In addition, the position develops and implements risk mitigation strategies to reduce insurable exposures and ensures contractual risk transfer by reviewing and advising on insurance requirements in contracts to align with Austin Energy’s risk standards. The manager monitors industry trends and internal risk data to inform insurance decisions and periodically leads a team of Enterprise Risk Analysts focused on insurance-related initiatives and operational risk reduction. This role also establishes and maintains processes to assess, monitor, and report on the utility’s financial and operational risk exposures.

Job Description:

Program Manager III

Purpose:

Under limited direction, this position is responsible for developing, implementing, and managing complex program(s) that integrates multiple elements or projects to achieve a defined objective.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Develops and implements full-scale complex or multiple programs that may have both internal and external stakeholders.
  
• Determines program goals, objectives and resource requirements.
  
• Establishes program standards, methods, policies and procedures.
  
• Develops, manages and submits proposed budget and forecast planning.
  
• Coordinates and collaborates with multiple stakeholders involved in or affected by programs.
  
• Monitors and evaluates program effectiveness and implements improvement strategies.
  
• Develops, manages, and monitors the program budget and associated projects and provide financial information.
  
• Manages, coordinates, implements and monitors projects associated with assigned programs.
  
• Interacts with internal and external customers.
  
• Investigates and responds to inquiries from the public and other departments.
  
• Attends meetings and conducts presentations to Boards and Commissions, City Council Committees, City Council, and other related agencies.
  

Responsibilities - Supervisor and/or Leadership Exercised:

May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of program management.
  
• Knowledge of principles and practices associated with assigned program area(s).
  
• Knowledge of fiscal planning and budget preparation and monitoring.
  
• Knowledge of management principles related to municipal project and program activities.
  
• Knowledge of City practices, policies, and procedures.
  
• Knowledge of supervisory and managerial techniques and principles.
  
• Skill in strategic planning and budgeting.
  
• Skill in oral and written communications.
  
• Skill in planning, coordinating, and implementing programs and activities.
  
• Skill in interpreting, organizing, coordinating, and executing assignments, projects, and programs.
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in using computers and related software applications.
  
• Skill in data analysis and problem solving.
  
• Ability to work with frequent interruptions and changes in priorities.
  
• Ability to establish and maintaining good working relationships with other City employees, City management, political offices, and the public.
  
• Ability to exercise good judgment, tact, and diplomacy in all dealings and maintain confidentiality as required.
  

Minimum Qualifications:

Graduation with bachelor's degree from an accredited college or university with major course work in a field related to the job, plus five (5) years of experience in a field related to the job, including two (2) years of experience which were in a supervisory, project or program management capacity.

Licenses and Certifications Required:

Valid Texas Class C Driver License.

Preferred Qualifications:

• D emonstrated experience in insurance program management, risk financing, or commercial insurance brokerage, preferably within the utility, energy, or public sector.
  
• Advanced knowledge of contractual risk transfer principles, including experience reviewing and negotiating insurance terms in procurement contracts.
  
• Demonstrated experience managing large insurance budgets (e.g., $5M+annually), including forecasting, cost allocation, and claims analysis.
  
• Strong understanding of public entity risk exposures, including the implications of limited or no sovereign immunity.
  
• Proficiency in insurance management systems and data analytics tools (e.g., Tableau, PowerBI) to support risk assessment and reporting.
  
• Excellent written and verbal communication skills, with the ability to present complex insurance and risk concepts to executive leadership.
  
• Experience supporting or participating in joint insurance programs or partnerships (e.g., Texas Nuclear Project, Fayette Power Project).
  

Notes to Candidate:

Pay Range: Entry: $38.70 - Mid: $49.13

Schedule: Monday - Friday (8:00 a.m. - 5:00 p.m.)

Location: 4815 Mueller Blvd, Austin Texas 78723

Employment Application:

• The City of Austin employment application is an official document; incomplete applications will not be considered.
  
• The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held.
  
• Starting salary will be based on overall relevant experience from your application.
  
• Responses to supplemental questions regarding experience should also be clearly documented in the ‘Experience’ section of the main application.
  
• Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.
  
• Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.
  
• Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.
  
• To ensure a thorough evaluation of your qualifications, please answer all applicable questions in the questionnaire section completely. Incomplete, brief, or one-line responses may not provide enough detail and could impact your eligibility to move forward in the selection process.
  
• Current City of Austin employees must submit their application through ‘Job Hubs’ in Workday to be considered.
  

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution
  
• This position may require a criminal background investigation.
  

Good Standing Employees

Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and all of the preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified.

Critical:

This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services.

Driving Requirement:

This position requires a Valid Texas Class "C" Drivers License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation (DRE) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

Fair Labor Standards Act:

This position is considered FLSA Exempt. Exempt employees are salaried and, except as provided, are not eligible for overtime compensation.

Assessments:

Your skill level in some of the competency areas for this job may be assessed through skills testing.

Candidates selected for interview(s) may be required to complete an assessment(s) approved by Municipal Civil Service process, Rule 4.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system" at the end.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-12-15