Fleet Program Coordinator

Job Description:

Fleet Program Coordinator

Description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

At the Austin Fleet Mobility Department, we’re proud to play a vital role in keeping our city moving forward. Managing more than 7,500 vehicles across 25 departments-including Fire, Police, EMS, Austin Energy, and Austin Water-we support the essential services that make Austin thrive, focusing on innovation, sustainability, and efficiency.

Job Description:

Purpose:

Under general supervision, this position performs work related to a financial, administrative or operational program within Fleet Services.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Communicates program information to internal and external customers.
  
• Coordinates division/section activities.
  
• Assists in the development and monitoring of program budgets.
  
• Assists in the development of short/long range plans.
  
• Assists in the development and implementation of operating policies and procedures.
  
• Determines program methodology.
  
• Develops program schedule and define program milestones.
  
• Ensures timely completion and meet deadlines of program.
  
• Communicates program status, issues, and/or concerns with Fleet management and team members.
  
• Provides technical advice and assistance to City management, field personnel, contractors, etc.
  
• Provides quality assurance review to program deliverables.
  
• Prepares and deliver presentations related to program.
  
• Reviews and/or selects vendors and monitor contract compliance.
  

Responsibilities - Supervisor and/or Leadership Exercised:

May provide leadership, work assignments, evaluation, training, and guidance to others. May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of fleet operations is necessary, especially quality control methods, job standards, processing of work orders, pricing, labor hours, and equipment and materials.
  
• Knowledge of supervisory and managerial techniques and principles.
  
• Skill in oral and written communication.
  
• Skill in using computers and related software applications.
  
• Ability to interact with tact and courtesy and maintain a professional manner.
  
• Ability to establish and maintain good working relationships with other City employees and the public.
  
• Ability to provide hands-on training to personnel.
  

Minimum Qualifications:

Graduation from an accredited high school or equivalent, plus five (5) years of experience related to the operational, financial or administrative program supporting of which two (2) years which were in a lead or supervisory capacity.

Licenses and Certifications Required:

None.

Physical Requirements:

• Most essential duties are performed in an office environment with some interactions at Fleet's Service Centers with exposure to a variety of motorized equipment, components, parts, tires, tools, oils and lubricants, corrosive liquids, and other potentially hazardous materials.
  
• May be exposed to loud noise, hot and cold conditions, and occasional stooping and bending.
  

PREFERRED QUALIFICATIONS:

• Demonstrated experience working in the vehicle rental industry and/or mobility transportation industry
  
• Knowledge of automotive and equipment rental industry
  
• Demonstrated experience coordinating with multiple vendors for vehicle rentals and other transportation needs
  
• Demonstrated experience processing invoices and monitoring contracts
  
• Demonstrated experience with fleet asset software such as Assetworks or Faster
  
• Knowledge of good customer relations practice.
  
• Ability to establish and maintain effective communication and working relationships with city employees and the public.
  
• Commercial Driver's License with Passenger endorsement or the ability to obtain within 6 months of employment.
  
• Experience with Microsoft Office including Word, Excel and Outlook
  
• Ability to travel to more than one work location
  

Notes to Candidate:

Pay Range: $26.03 - $31.04

Schedule:

DAYS AND HOURS:

Monday - Friday

7:00 a.m. - 4:00 p.m.
Shift may change according to departmental needs. Additional work hours and/or working outside of normal business hours may be required as determined by operational needs.

Location: 6400 Bolm Road and 1190 Hargrave

Applicants are expected to follow all directions as listed in this job posting.

The purpose of the position is to coordinate and support vehicle and equipment rental, car-sharing, and transportation mobility programs. The position will communicate and coordinate with both customers and vendors related to vehicle and equipment needs, and is responsible for monitoring issues and/or concerns with management and team members. This position will also coordinate our shuttle program for city assignments and special events.

Shift may change according to departmental needs. Additional work hours and/or working outside of normal business hours may be required as determined by operational needs.

Employment Application:

• The City of Austin employment application is an official document; incomplete applications will not be considered.
  
• Please be sure to detail on the application all current and previous employment.
  
• The Employment Record should be complete with job titles, employment dates, and specific job duties, functions, and responsibilities for each position held.
  
• Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications.
  
• For each position, please describe your specific experience as it relates to the minimum and preferred qualifications.
  
• If you are selected as the top candidate, starting salary will be based on overall relevant experience from your application.
  
• When completing Supplemental Questions, please note your answers to the supplemental questions must be supported by the information contained in your application.
  
• Once the job posting has closed, applications cannot be changed; you will not be given the opportunity to provide additional work experience once you complete and submit your job application.
  

Additional Information:

• Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications.
  
• If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date.
  
• More than one round of interviews may be required.
  
• Applicants are encouraged to apply as soon as possible. The department reserves the right to close the posting after 7 calendar days.
  
• Cover letters and resumes are not being accepted for this position.
  

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Skills Assessment:
A skills assessment(s) may be required as part of the recruitment process.

90 Day Provision for Additional Vacancy:
When the same or an additional vacancy occurs within a department in the same job title within 90 days after the start date of the top candidate, the hiring department may offer the additional position to another top candidate from the same candidate pool, or, advertise for the new position.

TRAVEL:

If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

To view the City of Austin Recruitment Video, please click here!

To view Fleet Mobility Services Recruiting Information, please click here!

Working with the City of Austin provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information.

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-11-18