Program Coordinator (SSP IV)

Job Description:

Program Coordinator (SSP IV)

Description

• • Position Summary
  • (Classified as: Student Services Professional IV)
    Full-time temporary position available on or after January 5, 2026 in Student Leadership, Engagement & Belonging. Appointment will be made for one year from date of hire with the possibility of reappointment and/or becoming permanent based on budget, department needs, and job performance.
    
    Under general supervision, the Coordinator supports and leads Asian American, Native Hawaiian, and Pacific Islander Student Achievement Program (ASAP), which provides resources and support to foster holistic wellness and academic success. The Coordinator also plays a key role in advancing student academic, personal, and leadership development. This position is responsible for creating and coordinating inclusive, equity-driven programs that promote civic engagement, student success, and a strong sense of belonging. The coordinator delivers programs and services that create inclusive spaces and promote Asian American, Native Hawaiian, and Pacific Islander cultures, belonging, and identity development through wellness programming, one-on-one support, and connection to campus and community resources.
    
    The Coordinator delivers individualized advising, workshops, academic and personal success interventions, and referrals to campus and community resources. Will serve as a key point of contact for participants navigating campus systems and accessing academic, leadership, and wellness resources. Additionally, will manage caseloads or cohorts, collaborate with campus and community partners, and support student success through strategic planning, program assessment, and data-informed decision-making. Responsibilities also include maintaining records in systems to ensure accuracy and compliance. In addition to their assigned focus area, the Coordinator also supports department-wide programs, events, and initiatives, including registered student organizations, through referrals and general guidance, as needed.
    
    This role may also serve as a lead for support staff or interns including but not limited to mentoring students, lead and direction of student assistants, and contributing to the daily operations of the center.
    
  • Job Duties
  • Duties include but are not limited to:
    • Lead the conceptualization, planning, coordination, and continuous enhancement of identity-based and equity-centered student success initiatives.
    • Develop, coordinate, and maintain a diverse set of programs and services tailored to address student engagement, retention, and holistic development.
    • Coordinate and administer programs, events, and projects.
    • Facilitate student involvement in campus life. Plan and organize work requirements and tasks within assigned areas of responsibility.
    • Determine work priorities and select desired methodology from alternative approaches.
    • Handle unusual situations without advice or instruction, solving problems, and making decisions that impact other staff and departments.
    • Perform major program analysis responsibilities for an entire division.
    • Collaborate with cross-divisional partners to align services with campus-wide equity goals and system-level student success initiatives.
    • Collaborate with on-campus and off-campus partners to increase Stan State’s visibility among prospective AANHPI students and their communities.
    • Provide information, guidance, and advocacy to support students’ academic progress, well-being, and sense of belonging.
    • Assist students in problem-solving and decision-making, and help them navigate institutional processes and barriers.
    • Provide support to students experiencing personal, academic, or systemic challenges.
    • Advocate for individual and group student needs with university administrators, faculty, and staff.
    • Engage in high-level problem-solving with students in complex or sensitive group situations.
    • Serve as a knowledgeable resource and case manager for high-need and underrepresented students.
    • Develop and lead comprehensive evaluation frameworks to assess program quality and student outcomes.
    • Conduct studies and surveys and prepare reports with recommendations based on results.
    • Review existing and proposed policies, practices, and organizational structure and propose revisions as needed.
    • Provide guidance for major installations of new procedures or systems.
    • Make recommendations involving broad areas of policy formulation and administrative action.
    • Develop thorough and extensive written materials for student learning and staff training.
    • Prepare internal reports, annual assessments, and institutional effectiveness documentation.
    • Deliver peer educator and student assistant training.
    • Ensure compliance and continuous improvement.
    • Provide oversight for daily operations, including service delivery, scheduling, and logistics.
    • Monitor and manage program budgets, procurement processes, and expenditure tracking.
    • Supervise, mentor, and evaluate student assistants, interns, and support staff.
    • Develop and maintain documentation, operational standards, and workflows.
    • Maintain secure records of student services, outcomes, and engagement.
    • Support strategic planning and reporting in collaboration with divisional leadership.
    • Contribute to accreditation and grant reporting efforts.
    • Ensure compliance with university and CSU policies.
    • May be required to obtain additional training and/or certification as part of professional development, based on department and/or campus needs, to stay current with industry standards.
    • The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this classification.
    • At the direction of appropriate administrator, may provide support to other departments/areas within functional area/department as needed.
    • Supporting department with campuswide signature events such as but not limited to graduations, on campus trainings, leadership conferences.
    • Other duties as assigned.
  • Minimum Qualifications
  • Education : Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related.
    Experience : Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. (A master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.)
    
  • Preferred Qualifications
  • • Master’s degree in student affairs, education, counseling, administration, social work, or related field.
    • Experience in higher education or university setting.
    • Four (4) years leading AANHPI student retention, engagement, or leadership programs.
    • Experience developing and assessing academic, leadership, or culturally responsive programs.
    • Experience coordinating workshops, wellness initiatives, peer support, or cultural events.
    • Experience working with diverse and underserved student populations.
    • Experience partnering with AANHPI student organizations or community groups.
    • Proficiency in an Asian or Pacific Islander language (e.g., Punjabi, Hmong, Tagalog, Khmer).
  • Knowledge, Skills, Abilities
  • • Ability to interpret and apply program rules and regulations.
    • Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
    • Ability to obtain factual and interpretive information through interviews.
    • Ability to collect, compile, analyze and evaluate data and make verbal or written presentation based on these data.
    • Ability to recognize multicultural, multi-sexed and multi-aged value systems and work accordingly.
    • Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas.
    • Thorough knowledge of the principles of individual and group behavior.
    • General knowledge of the principles, practices and trends of the Student Services field.
    • General knowledge, or the ability to rapidly acquire such knowledge, of the overall operation, functions, and organizational procedures of the campus.
    • Ability to advise students individually and in groups on complex student-related matters.
    • Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations.
    • Thorough knowledge of the policies, procedures, activities, and practices of the program area to which assigned, or the ability to quickly acquire such knowledge.
    • General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned.
    • General knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management.
    • General knowledge of interview techniques and advanced statistical and research methods.
    • Ability to carry out very complex assignments without detailed instructions.
    • Ability to advise students individually or in groups on varied and complex matters.
    • Ability to determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature.
    • Ability to reason logically and analyze and solve the organizational and operating problems of one or several program areas.
    • Ability to plan, coordinate, initiate actions necessary to implement administrative or group decisions or recommendations and ability to evaluate programs, services, policies and procedures.
    • Ability to analyze and define complex organizational, policy or procedural problems or situations accurately, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action.
    • Ability to understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served.
    • Ability to establish and maintain effective, cooperative and harmonious working relationships with a variety of individuals in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view.
  • Special Conditions
  • • May be required to work after-hours, evenings, or weekends.
    • Travel between Turlock and Stockton Campuses and surrounding communities.
  • Physical Requirements
  • The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Salary Range
  • Anticipated salary will be $6,320 - $6,952 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. (Full range: $6,320 - $9,014 per month)
  • Compensation & Benefits
  • Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 4 Benefits Summary: CSU Employee Benefit Summary
    
    
  • How to Apply
  • To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page.
  • Application Deadline
  • OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER NOVEMBER 19, 2025. (Applications received after the screening date will be considered at the discretion of the university.)
    
    
  • Criminal Background Clearance Notice
  • Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
    
    
  • Additional Information
  • Campus & Area
    California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.
    
    Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.
    
    Clery Act Disclosure
    
    Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.
    
    Equal Employment Opportunity
    
    The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.
    
    Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form .
    
    CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
    
    The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California.
    
  • The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.
    
    INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE
    
    

Advertised: Nov 04 2025 Pacific Standard Time
Applications close: