Electric System Field Operations, AE Manager - Metering Services

Job Description:

Electric System Field Operations, AE Manager - Metering Services

Description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

This position manages the support functions for Electric System Field Operations including, Distribution Line Inspection, Transmission and Distribution Civil Inspection, Line Clearance, Development Assistance Center, Distribution Spot and Conduit Inspection, Distribution Service and Distribution Metering Dispatch, One-Call Locations, and/or Distribution Metering Operations.

Job Description:

Purpose:
This position manages the support functions for Electric System Field Operations including, Distribution Line Inspection, Transmission and Distribution Civil Inspection, Line Clearance, Development Assistance Center, Distribution Spot and Conduit Inspection, Distribution Service and Distribution Metering Dispatch, One-Call Locations, and/or Distribution Metering Operations.

Duties, Functions and Responsibilities:
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Manages the functions and personnel supporting the construction, maintenance, operation, and restoration of transmission, substation, and/or distribution systems throughout the COA/AE service area.
  
• Establishes expectations for effectiveness of support activities, including process, resources, equipment, and systems.
  
• Develops and manages responsible budgets and develops/executes mitigation strategies to address variances.
  
• Evaluates and monitors departmental and interdepartmental accountability and productivity to meet customer and business operations requirements. Establishes quality control measures to track effectiveness and corrects gaps and/or compliance issues.
  
• Ensures standards of conduct, performance, reliability, efficiency, and safety are maintained.
  
• Ensures compliance with all safety, quality, regulatory, environmental, and industry standards/policies/rules, etc.
  
• Develops and implements business plans promoting completion of COA/AE strategic plans and initiatives.
  
• Serves as the business liaison to AE executive team, other AE organizations, COA staff, customers, and other stakeholders.
  

Responsibilities - Supervisor and/or Leadership Exercised:
Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills, and Abilities:
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of Transmission and Distribution operations and evolving industry and regulatory developments.
  
• Knowledge of Transmission and Distribution customer requirements.
  
• Knowledge of environmental regulation and compliance requirements.
  
• Knowledge of utility financial, regulatory, and managerial budget/accounting practices.
  
• Knowledge of supervisory and managerial techniques and principles.
  
• Knowledge of fiscal planning and budget preparation.
  
• Skill in handling conflict and uncertain situations.
  
• Skill in collecting, analyzing, and interpreting applicable data.
  
• Skill in oral and written communication.
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in using computers and related software applications.
  
• Skill in data analysis and problem solving.
  
• Ability to work with frequent interruptions and changes in priorities.
  
• Ability to quickly recognize and analyze irregular events.
  
• Ability to establish and maintain excellent communication and working relationships with City personnel and the public.
  

Minimum Qualifications:

• Graduation with a bachelor’s degree from an accredited college or university in a field related to the job, plus six (6) years of related experience, including two (2) years of experience which were in a supervisory or managerial capacity.
  
• Relevant experience may substitute for education on a year-for-year basis up to four (4) years for the non-supervisory/managerial experience.
  

Licenses and Certifications Required: None.

Preferred Qualifications:

• Knowledge of electric utility systems, processes, and policies.
  
• Ability to collaboratively problem solve and effectively communicate with engineers, management, internal and external stakeholders, and other city departments.
  
• Ability to quickly and adequately respond to internal and external requests and system events.
  
• Experience with developing, preparing, and managing Operations and Maintenance (O&M) budgets, Capitol Improvement Project (CIP) budgets, and technology, personnel, equipment, and material support contracts.
  
• Experience providing strategic leadership to develop and implement comprehensive programs and strategies to improve utility grid resiliency and create processes for the implementation of future initiatives and the improvement of current initiatives.
  
• Knowledge of and experience with quality management programs.
  
• Ability to travel to multiple sites as part of the regular job duties.
  

Notes to Candidate:

This position resides within the Electric System Field Operations (ESFO) Support Services group. This position will report directly to the Director of Electric System Field Operations and manage field operations for our Distribution Service Crews, Distribution Metering, and Dispatch Operations.

Duties will include proactive financial and operational planning, analytics, managing technology demands, operational excellence, strategic partnerships, and ensuring compliance for Austin Energy's electric grid.

Location: St. Elmo Service Center, 4411 Meinardus Drive, Austin, Texas

Days and Hours: Monday-Friday 7:00 am to 4:00 pm. Other hours outside of normal work schedule may be required.

Salary: Commensurate depending on qualifications and experience.

Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more.

Assessments: Your skill level in some of the competency areas for this job may be assessed through skills testing. Candidates moving forward in the interview process will receive information and instructions for preparing a short presentation to be given as part of the interview process.

Essential:
This has been designated as an Essential Employee position. In the event of a city-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a city-designated work site, or may be retained on site to assist with operations and recovery.

EMPLOYMENT APPLICATION:

• The City of Austin employment application is an official document; incomplete applications will not be considered.
  
• Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifi cations.
  
• The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.
  
• Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fi elds that are not applicable.
  
• Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.
  

IF YOU ARE SELECTED AS A TOP CANDIDATE:

• Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
  
• If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
  
• This position requires a criminal background investigation.
  

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-12-31