Administration and Facility Services Housing Coordinator (Administrative Support Coordinator II)

Job Description:

Administration and Facility Services Housing Coordinator (Administrative Support Coordinator II)

Description

Position Summary

San Diego State University is seeking a proactive and detail-oriented Administration and Housing Facilities Services Coordinator to support housing operations, administrative processes, and facility services. This role is essential for ensuring smooth coordination across student housing assignments, billing, staffing, and maintenance-related services.

Key Responsibilities

Administration Support

• Coordinate student housing assignments, manage room changes and contract releases, maintain accurate records, and respond to sensitive inquiries from students, parents, and staff.
• Collaborate with the Housing team to provide timely communication and ensure clarity around housing policies, procedures, and notifications.
• Support student account billing by addressing inquiries, reconciling holds, processing notices, and working with Student Financial Services to resolve discrepancies.
• Manage procurement and inventory processes, support recruitment and onboarding of student assistants, and recommend process improvements for efficiency and cost savings.

Housing Facilities Services Support

• Lead pest control coordination across SDSU Housing properties, including vendor outreach, scheduling, quality assurance, and payment processing.
• Oversee procurement and inventory for housing facilities, including purchase orders, supply tracking, and vendor coordination to ensure timely and accurate delivery.
• Direct large-scale facilities projects using project management tools (e.g., Smartsheets), coordinating across departments from initiation through post-project evaluation.

Why Join Us?

• Play a central role in supporting student housing and facility operations
• Gain experience across administration, procurement, project coordination, and customer service
• Join a team committed to delivering responsive, student-centered service
• Help ensure safe, functional, and efficient housing facilities at SDSU

Position Information

• This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position.
• This position is designated non-exempt under FLSA and is eligible for overtime compensation.
• Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The Division of Business and Financial Affairs is responsible for ensuring a safe, productive campus environment while providing the highest quality service in support of academic excellence through thoughtful stewardship of financial, technological, infrastructure, and human resources at San Diego State University.

The Office of Housing Administration (OHA) is a self-funded operation responsible for planning, providing, and administering housing operations, services, and facilities with over 100 employees and more than 150 student assistants. With an annual operating budget exceeding $159 million, OHA provides housing for over 9,000 students, live-in professional staff, and faculty across 25 residential buildings totaling more than 2 million square feet of residential facilities. OHA also operates SDSU-IV housing at the Imperial Valley campus. OHA manages the operation of residence halls, apartments, and conference and event spaces. In partnership with the Residential Education Office (REO), OHA supports the educational mission of the university while providing the business operations for all housing-related functions, ensuring a high-quality environment that enhances the student educational experience.

For more information regarding the Office of Housing Administration, click here .

Education and Experience

Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly lean new office support technology systems and software packages is also a prerequisite.

These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.

Key Qualifications

• Expertise in using office software packages, technology, and systems.
• Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist.
• Support staff and work unit priorities are usually set. Full accountability for work flow and completion of work for the assigned support staff.
• Administrative work in a large/complex academic, administrative or program office, and/or in a higher level administrative office.
• Customer service experience communicating by phone, text messaging, and email.

Compensation and Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

Compensation:
Step placement will be determined based on relevant qualifications and professional experience, in alignment with the department’s budget and equity guidelines.

• Initial step placement is not expected to exceed Step 1 ($4,367) for highly qualified candidates.
• CSU Classification Salary Range: $4,367 - $6,362 per month (Step 1 - Step 20).
• Future increases, including step advancements, are subject to contract negotiations.

Full Benefits Package Includes:

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview .

SDSU Values

At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Equal Opportunity and Excellence in Education and Employment

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information

Apply by November 30, 2025 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here .

Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Sophia Faulk at srfaulk@sdsu.edu .

Advertised: Nov 14 2025 Pacific Standard Time
Applications close: