Training Supervisor - Austin Water

Job Description:

Training Supervisor - Austin Water

Description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

ABOUT AUSTIN WATER

For over 100 years, Austin Water has been committed to providing safe, reliable, high-quality, and affordable water services to our customers.
Today, we serve over 1,000,000 people in the Austin metropolitan area, across more than 548 square miles.

The utility draws water from the Colorado River into three regional water treatment plants, Handcox, Davis, and Ullrich, which have a combined capacity of 335 million gallons per day.

Austin Water has two wastewater treatment plants, Walnut Creek and South Austin Regional, that can receive up to 150 million gallons per day of sewage to treat. Wastewater is cleaned into high-quality effluent that is safely returned to the Colorado River to augment environmental flows.

More than a billion gallons of this high-quality effluent are reclaimed each year for outdoor irrigation, industrial cooling, manufacturing, and other uses.

Austin Water consistently ranks among the best in the country when it comes to water quality. We also treat, return, and recycle wastewater in ways that protect environmental resources. Austin Water exceeds federal and state requirements for clean water and environmental compliance at our water and wastewater treatment plants.

Job Description:

Purpose:

• This position supervises training staff and provides necessary support resources for new, updated, and user-challenging training requirements.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Oversees training including needs analysis, training strategy, development and delivery of training programs.
• Provides advanced student support and implementation of training solutions.
• Tracks trends and makes recommendations regarding training technology.
• Oversees the development of curricula and courseware.
• Analyzes laws, codes, and policies, and consults with subject matter experts to design and develop curriculum related to trainees needs.
• Provides purchasing process support and product evaluation for the selection of various training materials and programs.
• Trains the trainers.
• Delivers instructor-led training classes and develop computer-based training material.
• Prepares training updates.

Responsibilities - Supervisor and/or Leadership Exercised:

• Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of training principles.
• Knowledge of public administration, adult learning principles, and instructional systems design.
• Knowledge of current technology operations.
• Knowledge of video editing and training authoring software.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in data analysis and problem solving.
• Ability to facilitate agreement among stakeholders.
• Ability to prepare financial documents and budgets.
• Ability to deliver training.

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Organizational Development, Business, Communication or related field, plus four (4) years of training experience, two (2) years of which were in a lead or supervisory capacity.
• Experience may substitute for education up to four (4) years.

Licenses and Certifications Required:

• None

Preferred Qualifications:

• Experience in a utility or similarly regulated organization with high-risk field environments.
• Experience leading or supervising teams and providing effective leadership to employees that provide technical instruction.
• Experience in establishing and developing successful business relationships.
• Knowledge of and experience in conducting a variety of training (classroom, hands on, online, etc.) to include adult learning principles, identification of most effective learning methods and design/development of course materials.
• Experience managing and providing strategic direction for training programs, including establishing goals, conducting needs assessments, setting standards for training materials and methods, evaluating training effectiveness, identification of performance measures, and making data driven decisions.
• Experience complying with TCEQ occupational license programs, TCEQ training provider programs, and OSHA regulatory standards for technical instruction.

Notes to Candidate:

Position Overview:

• Austin Water is a large and complex department of the City of Austin, with over 1,400 employees, and multiple facilities across a wide geographical area. Austin Water provides drinking water and wastewater services to over one million customers in the Austin area and manages over 40,000 acres of preserve land for drinking water quality and endangered species habitat. Austin Water’s Operational Training division is seeking a Training Supervisor to lead the Certification Training section that supports Ausitn Water’s water and wastewater licensure program.

Pay Range:

• $75,930 - $96,430 annually

Work Location:

• Govalle Occupational Development & Support, 911 Linger Ln , Austin, TX 78721

Days & Hours:

• Monday through Friday, 7:30am to 4:30pm

Benefits:

• Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more - click HERE for more information.

When completing the City of Austin employment application:

• A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position.
• Provide each job title and accurate employment dates for all jobs included on the application.
• Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment and computer software used.
• The City of Austin employment application is an official document; incomplete applications will not be considered.
• A résumé is required but will not substitute for a complete employment application. Incomplete applications will not be considered.
• A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position.

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
• If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.

Essential Role:

• This position has been designated as essential for the City of Austin. Essential positions maintain emergency services or provide public health, safety, utility services, and welfare of the community. In the event of a designated emergency, these positions will be called back or retained to assist with operations and recovery.

Secondary Employment:

• All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department.
• Austin Water will review all secondary employment.
• Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering secondary employment.

EEO Statement for City of Austin :

• The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
• City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Important Note to Applicants:

All Austin Water worksite locations are tobacco-free.

Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lots, garages or in any personal vehicle located on the premises.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-12-04