SENIOR DIRECTOR, INFORMATION TECHNOLOGY (ORACLE HUMAN CAPITAL MANAGEMENT)
Los Angeles County Metropolitan Transportation Authority - LA Metro Los Angeles, California, United States
- Location: Los Angeles, California, United States
- Categories: Administration and Management, Information Technology and Communication Services
- Job Type: Full Time
- Posted: Nov 22, 2025
Job Description:
SENIOR DIRECTOR, INFORMATION TECHNOLOGY (ORACLE HUMAN CAPITAL MANAGEMENT)
Description
Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.Description
Directs the overall activities of a functional unit within the Information Technology Services (ITS) department to deliver quality projects as well as providing user support services within the agency. The Senior Director, Finance will lead the functional team responsible for delivering Metro’s new payroll system using Oracle HCM. This includes managing the conversion of all earn types, applying union pay rules, ensuring legal compliance, and managing integrations with Metro’s Enterprise Resource Planning (ERP) system and external systems for timekeeping and Human Resources data. The role will also oversee daily payroll operations following go-live.
Interviews are projected to be scheduled for the week of 2/2/ 2026 . These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.
Examples of Duties
- Develops and maintains customer partnerships, internal and external, to ensure alignment to agency objectives and achievement of business goals
- Coordinates IT project management oversight activities with all Metro departments and resources, including consultants, contractors, and vendors
- Supervises and directs assigned staff and subordinate management in planning, design, construction, implementation, installation, training, and maintenance of enterprise-level software application systems
- Determines, prioritizes, and implements, through assigned staff, proof of concept projects that impact the customer experience
- Develops short- and long-range plans; establishes priorities and goals/objectives for assigned functional areas
- Establishes and monitors the unit's annual project objectives, KPIs (Key Performance Indicators), schedules, and budget
- Develops studies and reports to evaluate productivity of functional areas and eliminate impediments to peak performance
- Coordinates continuous programming support for Metro's mission critical systems
- Researches and investigates emerging technologies and collaborates with other IT units, Metro departments, and private sector entities to promote new technology beneficial to the agency
- Presents research and project findings with other public/private entities at transit and technology conferences, Metro Board, executive management committees, etc.
- Develops and manages the unit's operating and capital budgets, monitoring and controlling expenditures, initiating procurements, approving payment of invoices, and developing financial and administrative studies and reports
- Directs and manages in the preparation of requests for proposals (RFPs); participates in proposal evaluation, vendor selection, and contract negotiation processes; monitors progress of consultant firms and recommends payment for their services
- Enforces and monitors the department's programming standards, information security, business continuity, disaster recovery, and safety programs
- Coordinates and executes Metro's business continuity plan in the event of system failure
- Reviews, approves, assigns, and manages requests for ITS services
- Enforces and ensures compliance with all applicable standards to ensure interoperability between software application systems, databases, programming interfaces, and operating systems
- Enforces and ensures adherence to all security measures required to protect the safety and integrity of all information contained within agency systems and from attacks by internal and external forces
- Prepares monthly reports for Board of Directors and executive committees as required
- Prepares and presents monthly status briefing for Metro' s executive management and compiles monthly published report for financial staff, FTA (Federal Transit Administration), and Metro's executive office as required
- Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all assigned employees
May be required to perform other related job duties
Minimum Qualifications
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:
Education
- Bachelor's Degree in Computer Science, Management Information Systems, Electrical/Electronic Engineering, Business Administration, Public Administration, or a related field; Master's Degree in a related field preferred
- Five years of relevant management-level experience in strategic planning, resource budgeting, customer relation and personnel management, and leading a diverse team in information systems administration and management functions
- A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
Preferred Qualifications
Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.
The following are the preferred qualifications:
- Experience leading the planning and implementation of Oracle Cloud HCM solutions, including Core HR, Payroll, Time and Labor, and Benefits.
- Experience configuring Oracle Cloud HCM and translating HR and payroll business processes into system logic, including the use of Fast Formulas, system configuration tools, and integration with enterprise systems.
- Experience overseeing HCM payroll operations, including production support, functional testing, issue resolution, and end-user or customer training for enterprise payroll systems.
- Experience managing large-scale technology project delivery, including budgeting and forecasting, resource planning and scheduling, risk assessment and mitigation, and providing project status updates to executive leadership and key stakeholders
Essential Knowledge
Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)
- Theories, principles, and practices associated with information technology system design methodologies, application architectures, relational database design and structure, networking, IT security, programming, web, mobile, geospatial, IoT (Internet of Things), AI (Artificial intelligence), VoIP (Voice over Internet Protocol), SMS (short message service), VR (virtual reality), digital IO (input/output), big data, social media, analytics, cloud services, APIs (Application Programming Interface), VM (voicemail), latest hardware/software technology, LTE (Long-Term Evolution) cellular communications, Wi-Fi (Wireless Fidelity), digital display technology, and interactive kiosks
- Applicable local, state, and federal laws, rules, and regulations governing information systems for a public agency
- Design and management of large, on-line, real-time computer and communications systems
- Systems development and implementation life cycle methodology and practices
- Software programming languages, practices, and techniques
- Transit operations, including scheduling, bus and rail, service analysis, street network topology, surface planning, equipment maintenance, access policies, microtransit, demand response, ride hailing, and autonomous vehicle technology
- Customer/consumer experience, such as rider touchpoints, first/last mile, transfer proximity, bicycling, e-vehicles, electronic fares, trip planning, real-time geospatial processing, mapping, UX/UI (User Experience/User Interface), voice/chat/SMS support, and digital display content
- Project/program management theory, techniques, and tools
- Administrative, financial, and generally accepted business practices and concepts
- Modern management theory
- Labor policy, workforce management, and teambuilding
- Planning, organizing, and directing an information technology department
- Planning and managing large-scale multi-faceted technology development projects from inception to post-implementation
- Developing new technology strategies for transitioning the agency for the future
- Creating new business capabilities via creative use of technology
- Analyzing situations, identifying problems, recommending solutions, and evaluating outcomes
- Determining strategies to achieve goals utilizing a project management approach
- Communicating effectively orally and in writing
- Interacting professionally with various levels of employees and outside representatives
- Supervising, training, and motivating assigned staff
- Partner and collaborate with public and private enterprise to create new products for the market that also benefit public transit
- Creatively initiate environments conducive to the success of a new business/program/project start up
- Create, test, and implement pilot projects to demonstrate new technologies
- Analyze and understand complex problems holistically
- Identify, assess, and mitigate risk factors
- Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
- Prepare comprehensive reports and correspondence
- Develop system standards and best practices
- Plan financial and staffing needs
- Read, write, speak, and understand English
- This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements
- The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job
- Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions
- This classification is at-will and the incumbent serves at the pleasure of the hiring authority
- Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
- Typical office situation
- Close exposure to computer monitors and video screen
- Sitting at a desk or table
- Operate a telephone or other telecommunications device and communicate through the medium
- Type and use a keyboard and mouse to perform necessary computer-based functions
- Communicating through speech in the English language required
Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.
Selection Procedure
Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.
Application Procedure
To apply, visit Metro's website at www.metro.net and complete an online Employment Application.
Computers are available to complete online Employment Applications at the following Metro locations:
METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012
Open: Monday through Friday, 8am-4pm
(Closed Sat & Sun)
Metro Talent Hub
8501 S. Evermont Place
Los Angeles, CA 90044
Open: Monday through Friday, 9am-5pm
(Closed Sat & Sun)
East Los Angeles Customer Center
4501 B Whittier Blvd
Los Angeles, CA 90022
Open: Tuesday through Saturday, 10am to 6pm
(Closed Sun & Mon)
Wilshire/Vermont Customer Center
3183 Wilshire Blvd, Ste 174
Los Angeles, CA 90010
Open: Monday through Friday, 10am-6pm
(Closed Sat & Sun)
Rosa Parks Customer Center
Willowbrook/Rosa Parks Station
11720 Wilmington Ave
Los Angeles, CA 90059
Open: Monday through Friday, 6am to 6:30pm
(Closed Sat & Sun)
Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.
All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.
*Open to the public and all Metro employees
This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
*Please refer to the applicable benefit type (Regular or Temporary)*
BENEFITS FOR REGULAR EMPLOYEES
Benefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro.
We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.
Medical/Dental/Vision Plan - Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.
Group Life Insurance - PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.
Accidental Death & Dismemberment Insurance - PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.
Long-Term Disability Insurance - 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.
Holidays - 12 days a year: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.
Time off with Pay (TOWP) - Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.
Years of Service Annual Accrual
Hire date - 5 years 20 days
Beginning of 6th - 10th year 25 days
Beginning of 11th - 15th year 30 days
Beginning of 16th + years 35 days
Pension Plan - PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.
Other Benefits: Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.
BENEFITS FOR TEMPORARY EMPLOYEES
Temporary (Contingent) employees are eligible for the following benefits only:
- Kaiser medical insurance
- Public Pension Plan
- 457/401K Plan
- Flex Spending
- Paid Sick Time
- Fare Media
- Rideshare Subsidies
- Metro One Fitness membership
Closing Date/Time: 12/5/2025 5:00 PM Pacific