Veteran Service Consultant- Austin Human Resources

Job Description:

Veteran Service Consultant- Austin Human Resources

Description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

We are seeking a passionate and strategic Veteran Recruitment Consultant to lead and execute efforts for recruiting transitioning service members and veterans into our Veteran Transition Career Internship Program.

This role is responsible for identifying and engaging veteran talent, managing military-focused recruitment events, providing direct support to candidates, and cultivating external partnerships to build a robust and sustainable talent pipeline.

The ideal candidate has a strong understanding of military-to-civilian career pathways, excellent communication skills, and a proven ability to build relationships with both candidates and community, and internal city stakeholders.

Job Description:

Under general direction in the Human Resources Department, this position coordinates activities related to hiring and supporting City employee Veterans. This position is responsible for managing and organizing City-wide veteran initiatives in compliance with Local, State, and Federal legislation related to veteran employment and employee services.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Proactively identifies, sources, and recruits transitioning service members, National Guard, Reservists, and veterans for internship and employment opportunities within the City organization.
  
• Screens veteran candidates and evaluates military experience to determine alignment with internship and employment program requirements, working closely with hiring departments to support placement.
  
• Develops and implements veteran-focused outreach strategies, leveraging military transition networks (e.g., DoD SkillBridge, Hiring Our Heroes, RecruitMilitary) and other recruitment tools and platforms.
  
• Plans, organizes, and leads veteran recruitment events such as military base visits, career fairs, informational webinars, and hiring summits to promote City opportunities.
  
• Represents the City at military transition assistance programs (TAP), veteran workforce development forums, and related events to engage with potential candidates and community stakeholders.
  
• Provides individualized candidate support including resume reviews, interview preparation, and guidance on translating military experience into civilian job qualifications.
  
• Acts as a primary point of contact for veteran applicants throughout the recruitment, application, and onboarding processes, ensuring a positive candidate experience.
  
• Builds and maintains partnerships with Veteran Service Organizations (VSOs), military transition centers, educational institutions, community organizations, and workforce development agencies to enhance veteran talent pipelines.
  
• Tracks and evaluates program participation, candidate engagement, and hiring outcomes to inform continuous improvement of veteran-focused initiatives and recruitment strategies.
  
• Develops and delivers education and training programs for City departments to increase awareness regarding veteran employment and integration.
  
• Ensures compliance with applicable City, State, and Federal employment laws and veteran-related regulations by conducting program audits, surveys, and policy reviews.
  
• Prepares and reviews reports, metrics, and data related to veteran program performance; uses findings to evaluate and improve existing programs and practices.
  
• Contributes to the development of policies, procedures, and long-term strategies aimed at expanding and improving veteran hiring and retention within the City workforce.
  

Responsibilities - Supervisor and/or Leadership Exercised:

Provide leadership, work assignments, evaluation, and guidance to others.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of veteran recruitment strategies and best practices, including programs such as DoD SkillBridge, Hiring Our Heroes, and other military transition initiatives.
  
• Knowledge of Federal, State, and Local employment laws and regulations, particularly those related to veterans and military personnel.
  
• Knowledge of military culture, rank structures, and how to translate military skills and experience into civilian workforce qualifications.
  
• Knowledge of community-based veteran resources, military transition centers, and Veteran Service Organizations (VSOs).
  
• Skill in organizing and facilitating recruitment events, job fairs, and candidate engagement activities targeting veteran populations.
  
• Skill in oral and written communication, including the ability to coach candidates and collaborate with diverse internal and external stakeholders.
  
• Skill in managing multiple projects, prioritizing work, and adapting to changing circumstances or priorities.
  
• Skill in using applicant tracking systems, Microsoft Office Suite, and other relevant recruitment or data management tools.
  
• Skill in data analysis to track program performance, candidate engagement, and hiring outcomes.
  
• Ability to develop and maintain effective partnerships with military bases, community colleges, workforce boards, and nonprofit organizations.
  
• Ability to guide veteran candidates through the hiring process, providing individualized support and career readiness coaching.
  
• Ability to work independently and collaboratively across departments to implement veteran hiring initiatives.
  
• Ability to provide training and guidance to staff regarding veteran engagement, cultural competence, and inclusive hiring practices.
  
• Ability to maintain professionalism and discretion when handling confidential or sensitive information.
  
• Ability to stay current on trends, legislation, and best practices related to veteran employment through professional development and continuing education.
  
• Ability to build trust and serve as a dedicated advocate for veterans within the organization and the community. • . •
  

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a related field, plus four (4) years of experience in the human resources specialty assigned.
  
• Experience may substitute for one (1) year of the required education up to a maximum of four (4) years.
  

Licenses and Certifications Required:

None.

Preferred Experience:

• Familiarity with DoD SkillBridge, VET TEC, or other veteran transition programs.
  
• Experience working directly with military populations in a career advisor or related role.
  
• Experience with Workday in a recruitment capacity.
  
• Experience in recruitment event management.
  

Notes to Candidate:

The City of Austin is seeking a Veteran Services Consultant to lead and expand initiatives that support the recruitment, hiring, and retention of veterans within the City workforce. This role plays a vital part in building a veteran-inclusive culture by connecting transitioning service members and veterans with meaningful career opportunities and ensuring their successful integration into civilian employment.

In this position, you will:

• Proactively identify and recruit veteran talent through targeted outreach and strategic partnerships.
• Evaluate military experience to align candidates with City internship and employment opportunities.
• Plan and lead veteran-focused recruitment events, including military base visits, job fairs, and webinars.
• Serve as a trusted advisor and advocate for veteran candidates throughout the hiring process.
• Build and maintain partnerships with military transition programs, Veteran Service Organizations (VSOs), and community stakeholders.
• Provide individualized support to veteran applicants, including resume coaching and interview preparation.
• Track program outcomes and use data to continuously improve veteran hiring strategies.
• Deliver training and guidance to City departments on veteran employment best practices and cultural competence.

This is an exciting opportunity to champion veteran employment, shape inclusive hiring practices, and strengthen the City’s workforce through the unique skills and experiences of those who have served. If you are passionate about veteran advocacy, workforce development, and community engagement, we encourage you to apply.

Salary Range: $71,630 - $90,980 (Midpoint)

Office Location:

One Texas Center

505 Barton Spring Rd., Ste. 600

Austin, TX 78704

Days and Hours:

Monday - Friday.
8:00 a.m. - 5:00 p.m.
Hours may vary due to operational needs. An alternative schedule and remote work/teleworking options are available, but position requires a minimum of 40% per week in office standard after initial probationary period.

Driving Requirement:

This position requires a Valid Texas Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation (DRE) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

When completing the City of Austin employment application: A detailed and complete City of Austin application is required to help us better evaluate your qualifications. For each position, describe your specific experience as it relates to the minimum and preferred qualifications. Be thorough and list all relevant experience, including supervisory and/or leadership roles. This information will be used to select candidates for interviews, and the starting salary will be based on overall relevant experience.

• While you may include a resume or cover letter, the information on your employment application will be the primary basis for interview qualification and compensation decisions.
• Please detail all previous employment you wish to be considered as part of your qualifications, including job titles and employment dates.
• A cover letter and/or resume will NOT replace a complete employment application. Do not use phrases like “see resume” or refer to other documents to complete your application. Ensure the “Duties and Responsibilities” sections are fully completed, as incomplete applications will not be considered.

Use of AI is strictly prohibited to respond to the application and during the interview process.

If you are selected to interview:

• If you are identified as a top candidate, verification of your education, which may include high school graduation or GED, undergraduate and/or graduate degrees, will be required. You must provide proof of education from an accredited organization or institution, as well as proof of your professional licenses or certifications.
• If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.

Benefits:
Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information.

Additional Information:

Assessment(s) may be administered as part of this recruitment.

Background Check:

• A criminal background check may be required, depending on the responsibilities of the position.

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

Please note that the Department may close the job posting at any time after seven (7) days.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-12-24