Austin Aviation, Undergraduate Intern

Job Description:

Austin Aviation, Undergraduate Intern

Description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

About Austin-Bergstrom International Airport
Owned by the City of Austin and operated by the Department of Aviation, Austin-Bergstrom International Airport is an economic engine, supplying over 74,000 direct and indirect jobs in the Central Texas region. Now, as we build the airport’s largest improvement program in its history, we are redefining the travel experience in one of the fastest-growing cities in the United States. This is an exciting opportunity to join the team behind Journey With AUS, the airport’s expansion and development program, where bold ideas, cutting-edge infrastructure, and a shared commitment to excellence are taking flight.

Job Description:

Purpose:

Under general supervision, this position assists in general administrative or research functions to develop a working knowledge of a targeted area in municipal government.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Observes and assists professionals in the assigned department to learn about areas of career interest.
  
• Assists, as necessary, in the coordination, administration, or monitoring of specific programs.
  
• Assists, as necessary, with researching, collecting and organizing data, performing analyses, and preparing reports to supplement knowledge gained through academic courses.
  
• Participates, as necessary, in finding solutions to existing problems and discusses recommendations with administrative personnel to acquire skills in problem solving.
  
• Assists with special projects.
  

Responsibilities - Supervisor and/or Leadership Exercised:

• None.
  

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of Federal, State, and Local laws and ordinances.
  
• Knowledge of applicable processes, techniques, and methods.
  
• Knowledge of City practices, policies, and procedures.
  
• Knowledge of statistical analysis.
  
• Skill in oral and written communication.
  
• Skill in using computers and related software applications.
  
• Ability to work with minimal supervision.
  
• Ability to operate a computer keyboard and other basic office equipment.
  
• Ability to communicate clearly and effectively.
  
• Ability to create clear and concise reports.
  
• Ability to establish and maintain effective communication and working relationships with City employees and the public.
  

Minimum Qualifications:

• Graduation from an accredited high school or equivalent.
  
• Enrolled in an accredited college or university undergraduate degree program, with some advanced coursework related to the internship program.
  

Licenses and Certifications Required:

• None.
  

Preferred Qualifications:

• Knowledge using graphic design tools (e.g. Canva, Adobe Suite or similar).
  
• Knowledge with social media platforms (e.g. Instagram, Facebook, LinkedIn or similar).
  
• Knowledge with event planning and engagement strategies.
  
• Exceptional customer service and networking skills.
  
• Bilingual in Spanish.
  

Notes to Candidate:

POSITION OVERVIEW:

The internship role will support the AUS Stakeholder Relations team. This team serves as a direct connection between the airport and the community, helping connect businesses, nonprofits, and community members with airport programs, initiatives, and opportunities, while working collaboratively with all divisions on outreach and engagement efforts. Stakeholder Relations can assist with speaking requests, groups interested in being involved with airport activities, and organizations looking to partner with AUS. In this role, you will have the opportunity to create and participate in the following areas:

• Graphic Design Support: Create visually appealing graphics and promotional materials using design tools such as Canva and Adobe Creative Suite or similar to support community outreach campaigns, social media content, and event promotions.
  
  
• Event Coordination and Planning: Assist in the logistical planning and execution of community events, tours, and programs, including setting up materials, and ensuring smooth on-site operations.
  
  
• Communications Assistance: Contribute to the development of engaging content for newsletters, social media posts, and other public communications to highlight community initiatives and airport events.
  
  
• Research and Analysis: Conduct research to gather insights on community trends, evaluate the effectiveness of outreach efforts, and provide recommendations for future programs and initiatives.
  
  
• Program Coordination: Support the implementation of school outreach programs, career days, and tours, helping to foster relationships with local educational institutions and non-profit organizations.
  
  
• Administrative Support: Provide general administrative assistance, including scheduling meetings, maintaining contact lists, and preparing reports related to community engagement activities.
  
  

APPLICATION INFORMATION:

• A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position.
  
• Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application.
  
• The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”).
  
• Resumes will not be used to qualify for the position and will not be used to recommend salary.
  
• Supplemental information or changes to your application will not be accepted after the job posting closes.
  
• The responses to the supplemental questions inquiring about experience should be reflected on your application.
  

VETERAN:

Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

CRIMINAL HISTORY BACKGROUND CHECK:

Top candidate will be subject to a minimum 10 year criminal background check and security threat assessment.

LANGUAGE:

Must have the ability to read, write, and fluently speak in English.

WORK HOURS:

Monday - Friday 8AM-noon (Hours can be flexible)

Hours may change depending on departmental needs. Work hours may include after-hours, holidays, and weekend work

OVERTIME:

Overtime may be required with or without notice.

Benefits:

Working with Aviation provides a number of health and welfare benefits see City of Austin Promotional Benefits Overview and click HERE to learn more.

See us in action: Austin-Bergstrom International Airport - AUS - YouTube

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

DEPARTMENT MAY CLOSE THE JOB POSTING AT ANY TIME AFTER 7 DAYS

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2026-01-16