PROGRAM MANAGER II

Job Description:

PROGRAM MANAGER II

Description

Position Description

The Department of Social Services is recruiting to establish a Program Manager II list. This is an open recruitment and eligible department employees are encouraged to apply.

Please follow this link to view the job announcement and apply. You are encouraged to share the link with anyone interested in applying.

https://www.governmentjobs.com/careers/mss/jobs/5190520/program-manager-ii

PLEASE NOTE: APPLICATION DEADLINE IS 2/4/26 @ 11:59 P.M.
Position Information
Under direction, manages and supervises the programs, services, and staff of a district or major program services section of the Department of Social Services; and does other work as required. These classes typically work under the direction of an assistant or deputy director, or major division manager.

The Program Manager II class is used in local public social services agencies to provide management and supervision of employment, eligibility and/or social services programs. Some positions may have additional responsibility for administrative services units.

Under direction, independently manages complex and larger major program(s), or acts as branch office manager for a district or satellite office.

The Family and Children’s Services (FCS) Front-End Program Manager II position is responsible for planning, administration, and oversight of:

• Pre-Placement Preventative Services
  
• Screening and intake functions including the Child Abuse Hotline and Emergency Response, and
  
• The after-hours program.
  

The ideal candidate must be flexible, approachable, and able to manage crisis situations. The ideal candidate must also have thorough knowledge of child abuse reporting laws, safety and risk assessment, and child abuse investigation practices.
SUPERVISION EXERCISED AND RECEIVED
Incumbents in this classification receive supervision from the deputy director, the director, or other upper-level department management. Program Manager II positions provide direction to subordinate managers, supervisors and other assigned staff in employment, eligibility, and social services programs.

Examples of Duties
EXAMPLES OF IMPORTANT RESPONSIBILITIES AND DUTIES
Important responsibilities and duties may include, but are not limited to, the following.

• Assists with the general management and administration of one of several complex divisions or total program areas within the Department of Social Services.
• Selects, trains, evaluates and disciplines subordinate staff.
• Develops policies and procedures for the administration of departmental programs.
• Interprets Federal and State laws affecting the total assigned program.
• Prepares, or has major role in the preparation of, the total program budget for assigned programs.
• Directs and coordinates the work of multiple units in a total program area.
• Performs analysis and prepares detailed written reports of findings pertaining to the quality and efficiency of services provided by the program.
• Represents the department at community organizations, public gatherings and meetings.
• Enters and retrieves information from an automated computer system.
• Performs other duties as assigned.

Knowledge of:
1.Employment, eligibility, social services, and other public social services programs.
2.Principles and practices of basic supervision and management, employee development and public relations.
3. Public funding, budget preparation, community needs, and resources.

Working Knowledge of:

• Principles and practices of effective supervision
• Community needs and resources

Skills:

• Plan, organize, and direct the work staff
• Analyze problems, select alternatives, project consequences of proposed actions and implement recommendation in support of departmental objectives
• Understand, interpret and apply laws, rules and regulations as they relate to assigned area of responsibility
• Collect, interpret, and evaluate narrative and statistical data pertaining to administrative fiscal and management matters
• Communicate effectively both orally and in writing in order to present information, evidence, and prepare a variety of reports
• Work effectively with county board of supervisors.
• Establish and maintain effective working relationships with others

Minimum Qualifications
EXPERIENCE OR TRAINING:

One (1) year of experience performing duties comparable to a Program Manager I.

OR

Two (2) years of experience comparable to an Eligibility Supervisor, Employment & Training Worker Supervisor, Social Worker Supervisor I or II, or Staff Services Manager I or II.

OR

A graduate degree in Public Administration or Business Administration or a Masters Degree in Social Work from a two-year Counseling programANDone (1) year supervisory or managerial experience in Employment, Eligibility, or Social Services programs in a public social services agency.
Supplemental Information

• The ability to speak, read, and write Spanish in addition to English would be an asset in this position but is not required.
• Employees who drive on County business to carry out job-related duties must possess a valid CA Driver License for the class vehicle driven.
• The Department of Social Services will conduct a thorough background and reference check process which includes a Department of Justice fingerprint check.
  Monterey County, like all employers, is required to verify an employee's right to work in the United States. Accordingly, on the first day of employment, employees must have and show those documents that verify their legal right to work in the United States. Examples of accepted documentation are a U.S. Passport or Alien Registration Card, or a driver's license and Social Security Card, or a driver's license and U.S. Birth Certificate.
• Additionally, our agency requires a valid social security card in order to process employee paychecks. Accordingly, on the first day of employment, employees must have and show this document.
• Government agencies accessing US government information, which includes federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent with the IRS background investigation requirements for access to federal tax information. A background check may be required if the position requires access to these types of records. Background requirements consist of three components which include, fingerprinting, citizenship verification, and local law enforcement checks. Applicable agencies must conduct an investigation during the time of hire and ensure an investigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information.

http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet

Closing Date/Time: 2/4/2026 11:59 PM Pacific

Salary:

$9,191.17 - $12,552.97 Monthly