Sheriff's Community Services Officer

Job Description:

Sheriff's Community Services Officer

Description

CAREER DESCRIPTION

SHERIFF'S COMMUNITY SERVICES OFFICER

Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization.

This recruitment is open to the public and will remain open on a continuous basis until the needs of the Department are met. Qualified applicants are encouraged to apply immediately.

RECRUITMENT INFORMATION
This recruitment is being held to establish an Eligible List to fill vacancies in this class until the next recruitment.

THE DEPARTMENT
The Orange County Sheriff-Coroner Department is a large, multi-faceted law enforcement agency served by approximately 3,800 sworn and professional staff members and over 800 reserve personnel. The department consists of five organizational Commands comprised of 21 separate Divisions.

Collectively, these Commands and Divisions provide services including land and sea based patrol and investigative services to unincorporated county areas and to contract and task force partners at the city and county level. Additional services and responsibilities include but are not limited to: state and federal task force participation, operation and management of the Orange County jail system, emergency communications, forensic and coroner services, HR and personnel services, risk management, and financial management.

Click here for OCSD website

THE POSITION
Sheriff's Community Services Officers (CSO) are uniformed personnel that perform various routine law enforcement-related tasks that do not require the authority of a peace officer. A CSO may be required to work either inside a substation or outside in the field. Front desk duties include providing members of the public with information, assisting department personnel with information and equipment requests, registration of sex and arson offenders, and other duties as required. Equipment Room duties include checking in and checking out equipment; generating past due reports; making sure shotguns are in working order; downloading tasers and generating taser download reports; assigning USB PVS keys; researching and making copies of PVS requests for DA’s, sergeants, deputies and Internal Affairs; research and copy PAS log requests; changing out media cards; calling in trouble tickets for MDC repairs; replacing key tags; making new barcodes; replenishing mouth pieces for our PAS devices and assigning lockers among other duties. Through the Community Work Program, the CSO duties include supervising a work crew who does the cleaning and manual labor projects for the substation. Outside field duties include taking reports at traffic accident scenes, coordinating the disposal of abandoned vehicles, issuing citations for parking violations and other infractions, and other duties as assigned. Incumbents will be required to work a variety of rotating shifts, including nights, weekends, and holidays.

IDEAL CANDIDATE
The ideal candidate will have experience working in a law enforcement agency, the ability to remain calm and work effectively in stressful and emotional or emergency situations, the ability to deal with emotional and/or hostile members of the public, the ability to multitask, and possess a bachelor's degree in criminal justice.

MINIMUM QUALIFICATIONS

General knowledge of

• Have a basic understanding of law enforcement activities, radio codes, navigate using common tools (Maps, GPS, etc.)

Ability to

• Develop rapport and obtain cooperation from crime victims, witnesses and informants
• Obtain complete and relevant information from interviewees to complete incident and crime reports
• Prepare clear and accurate reports
• Speak and write clearly and concisely
• Read, understand and interpret moderately complex laws, rules, directives and other written material
• Safely operate a marked and unmarked police vehicle(s) in all weather and traffic conditions
• Find obscure addresses and locations
• Learn to complete traffic reports to include diagrams with law enforcement narratives

Education and Experience
One (1) year of experience to include, working in a law enforcement capacity, exposing them to law enforcement activities, radio transmissions, navigational experience (Map or GPS), documentation of activities and the ability to multi-task.

Education or training which is directly related to these knowledge and abilities may be substituted for up to six (6) months of the required experience, on the basis of two semester units for one month of experience or one hour of training for one hour of experience.

License/Certification
Possession of a valid Class C California Driver License is required before the date of appointment and while employed in this classification.

Click here to view the class spec/job description.

Special Requirements
To be selected for a position with the Orange County Sheriff's Department applicants must not have been convicted of a felony or be on any form of probation and must pass a comprehensive background investigation to satisfaction of Sheriff-Coroner Department.

Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Services (N.A.C.E.S.).

The County of Orange is committed to providing a means for applicants who may have a disability to identify areas in which they may request a reasonable accommodation. The following is a description of the physical and mental abilities which are customarily required to perform the essential job functions of this position. Applicants are encouraged to contact the recruiter listed below for any questions or to request an accommodation during the selection process.

PHYSICAL, MENTAL, ENVIRONMENTAL and WORKING CONDITIONS

Physical and Mental Requirements
Vision Acuity to see distances over/under 20 feet, use both eyes, depth perception, ability to distinguish colors and utilize field equipment. Incumbents must have independent body mobility to stand, walk, bend, twist, squat, grasp (simple, power, precision), reach below and above shoulder; twisting and bending at the waist; continuously extend neck upwards, downwards, or side-to-side and the ability to push, pull, grip. In addition, incumbents might climb stairs, balance, crouch, kneel, squat, stoop; sit and stand for prolonged periods; use fine manipulation and ability to carry objects weighing up to 25 pounds.

Ability to read, write and comprehend; speak and hear well enough to communicate and take direction, converse in person and telephone. Ability to independently reason and analyze data, make calculations and decisions, recommendations, reach objective conclusions, deescalate situations in a calm manner, perform routine, complex, and varied tasks. Ability to interact with others in written form; work under stressful conditions including conflict resolutions, deadlines, and competing priorities. Ability to direct, control and plan as well as influence people.
Environmental and Working Conditions
Works outdoors, subject to fluctuating weather conditions. May be subject to high levels of noise, operating a computer, may work indoors cold, heat, and/or humidity conditions; work around moving objects, machinery, and vehicles. May be required to drive a county vehicle or use county-approved means of transportation for job-related travel. May be exposed to communicable disease, animals, firearms, chemicals oils or pesticides, fumes, gases, offensive odors, toxic materials. May require the use of vest, gloves, and mask.

RECRUITMENT PROCESS
Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition.

SELECTION PROCEDURES
Applications must emphasize all the areas in which the applicant has expertise and accomplishments in the specific competencies related to the position.

Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of structured questions designed to elicit the candidates' qualifications for the job. Only the most successful candidates will be placed on the eligible list.

Based on the Department's needs, the selection procedures above may be modified. Candidates will be notified of any changes in the selection procedures.

Eligible List: After all procedures have been completed, the Sheriff Human Resources will establish an eligible list of qualified candidates.

Veterans Employment Preference Policy (VEPP): The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy.

HOW TO APPLY
Only on-line applications will be accepted. Resumes will not be accepted in lieu of online applications. Application information must be current, succinct and related to the requirements in this job announcement. Please note that email is the primary form of notification during the recruitment process. Please ensure your correct email address is on your application and only use one email account.

Click here for tips to complete your application.

For specific information pertaining to this recruitment, contact Mary Felix at (714) 834-5857 or email at mfelix@ocsheriff.gov

ADDITIONAL INFORMATION

EMAIL NOTIFICATION:
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.

FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions.

EEO INFORMATION

Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply.

Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).

Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information

Click here for information about benefits offered to County of Orange employees.

Closing Date/Time: Continuous

Salary:

$58,115.20 - $78,291.20 Annually