Quality Review Supervisor (County Promotional)

Job Description:

Quality Review Supervisor (County Promotional)

Description

The Job

This recruitment is only open to current County of San Bernardino, Fire Department, or Special Districts employees who hold a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX) or intern position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment.

Your County employment must be clearly listed in your work history.

Human Services is recruiting for a Quality Review Supervisor who supervises a unit engaged in various types of specialized public assistance casework such as Earnings Clearance (Income and Eligibility Verification System Integrated Fraud Detection- IFD IEVS), Quality Control, Overpayments, Quality Assurance, etc. Quality Review Supervisors also review work of subordinates to verify completeness and accuracy, and hold group or individual conferences with staff to discuss or interpret rules, regulations, and policies.

For more detailed information, refer to the Quality Review Supervisor job description.

EXCELLENT BENEFITS!

To review the job-specific benefits, refer to:

Summary of Benefits

Memoranda of Understanding (MOU)

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Prior to appointment, applicants must pass a background investigation, including fingerprinting, and verification of employment history and education.

Travel: Travel throughout the County may be required. Incumbents will be required to make provision for transportation. A valid California Class C driver license and proof of automobile liability insurance must be provided and maintained for the individual providing the transportation.

Minimum Requirements

Education: Fifteen (15) semester (23 quarter) units of completed college coursework in behavioral/social science or business/public administration. A list of completed college coursework must be submitted with the application if the candidate does not possess an Associate's degree or higher in one of the qualifying fields listed above.

-AND-

Experience: Two (2) years of experience as an Eligibility Worker Supervisor -OR- Three (3) years of experience as an Eligibility Worker III and/or Quality Review Specialist. Experience must have been attained within the last four (4) years and in a California Department of Social Services.

Substitution: An additional year of qualifying experience may substitute for a maximum of eight (8) semester (12 quarter) units of required coursework.

Selection Process

There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore it is to your advantage to provide as much relevant and detailed work experience as possible. Resumes may accompany the application as supplemental information only, but are typically not considered or reviewed unless specifically requested on the job announcement. Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score.

Complete and submit the online employment application and supplemental questionnaire by 5:00 pm on the filing deadline. Resumes will not be accepted in lieu of the application and/or supplemental questionnaires.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

Additional Information and Resources:

If you need technical assistance, review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline.

Veterans' Preference: Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Information (Download PDF) .

For more important details, review the Applicant Information and County Employment Process

Supervisory Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits * for more information

Refer to the appropriate MOU, contact the County’s Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

*Retirement benefits subject to change.

Closing Date/Time: 3/20/2026 5:00 PM Pacific

Salary:

$58,739.20 - $80,724.80 Annually