Community Outreach Supervisor*

Job Description:

Community Outreach Supervisor*

Description

The Job

Be an agent of change and make a difference in delivering health and wellness to millions of residents.

Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County.

The Department of Behavioral Health (DBH) is seeking a Community Outreach Supervisor* to lead, develop, and oversee strategic outreach and engagement initiatives that advance the mission of the Department and support the Public Relations and Outreach (PRO) division. The Community Outreach Supervisor* will be expected to exercise sound judgment, maintain strong community and partner relationships, and provide strategic guidance to executive management on matters related to community engagement, suicide prevention, and wellness programming.

The Community Outreach Supervisor* will perform a wide range of complex leadership duties, including:

• Leading the development and execution of community outreach, education, and engagement strategies that strengthen relationships with diverse communities and elevate awareness of DBH programs and services.
  
• Overseeing suicide prevention initiatives, including community trainings, partnerships, outreach campaigns, and data-informed program development.
  
• Directing employee wellness programs designed to support staff wellbeing, resilience, and organizational culture.
  
• Supervising Community Outreach and Engagement staff, including assigning and evaluating work, providing coaching, and managing hiring and disciplinary actions.
  
• Representing the Department at community meetings, stakeholder events, and public forums; serving as a key liaison between DBH and community partners.
  
• Participating in high-level decision-making with PRO leadership, providing expert recommendations on community engagement priorities, prevention strategies, and wellness initiatives.
  
• Preparing, monitoring, and managing program budgets to support outreach, prevention, and wellness activities.
  
• Leading the planning and implementation of major department outreach events, trainings, and engagement activities.
  
• Guiding the development of educational and outreach materials, including reports, informational content, presentations, and resource guides.
  

*Official Title : Administrative Supervisor II
For additional details, please refer to the Administrative Supervisor II job description.

The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service, integrity, accountability, and trust.

DBH is a unique County Department comprised of eight (8) direct service areas: Community Outpatient and Transitional Age Youth Services; Youth Collaborative and Justice Involved Services; Substance Use Disorder and Recovery Services; 24 Hour and Specialty Services; Adult Justice Involved and Diversion Services; Medical Services; Community Engagement and Equity Services; Office of Patients' Rights and five (5) indirect service areas: Administrative and Fiscal Services; Public Relations and Outreach Services; Program Support Services; Disaster and Safety Unit; and the Office of Compliance. The Department currently has a workforce in excess of 1500 positions and an approximate $800 million-dollar annual budget.

Follow this link to learn more about the Department of Behavioral Health

Follow this link to learn more about San Bernardino County

The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department.

EXCELLENT BENEFITS!
To review job-specific benefits, please refer to:
Summary of Benefits
Memorandum of Understanding (MOU)

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting and medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident.

Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation.

Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

REQUIRED EXPERIENCE:

Two (2) years of full-time, professional-level administrative experience developing, implementing, and evaluating community outreach strategies, plans, and materials in promotion of a public agency .

Qualifying experience must include at least one (1) year of full-scope supervisory experience over a support services staff . (Experience must be clearly detailed in the Work Experience section of the Application.)

REQUIRED EDUCATION:

A completed Bachelor's degree in Public/Business Administration, Behavioral/Social Science, Journalism, Marketing, or other relevant field of study obtained from an accredited college/university. (This information should be clearly indicated in the Education section of the application. A copy of your degree/proof of graduation must be attached.)

NOTE: Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.

Desired Qualifications

The ideal candidate will have excellent organizational and leadership skills and be able to work collaboratively with other departments and agencies. Highly qualified candidates will communicate effectively, both written and orally, and have a strong working knowledge of research methodology, statistical analytical skills, and data processing systems and programs.

Selection Process

Application Procedure : There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.

Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements.

Technical Assistance: If you require technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.

ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form within one week of the recruitmentfiling deadline.

Veterans’ Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy .

For more important details, review the Applicant Information and County Employment Process .

Supervisory Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits * for more information

Refer to the appropriate MOU, contact the County’s Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

*Retirement benefits subject to change.

Closing Date/Time: 3/13/2026 5:00 PM Pacific

Salary:

$91,728.00 - $126,256.00 Annually