Benefits Coordinator

Job Description:

Benefits Coordinator

Description

Salary Range

$22.61-$28.83

Job Posting End Date - Applications will no longer be accepted starting

03-14-2026

Job Summary

If you experience technical issues submitting your application, please reach out to City of Orlando Human Resources at [email protected] or 407-246-2062.

The Benefits Coordinator supports and assists the Employee Benefits section. Work involves administration of benefits programs, including medical, dental, vision, life insurance, short- and long-term disability, flexible spending account (FSA), and other ancillary benefits. Responsible for processing new hire benefits, mid-year life status changes, disability and death claims, COBRA notices, vendor payment, retiree billing, and public records requests; creating arrears invoices; conducting new hire orientation; ordering supplies; and filing and maintaining benefit folders and documents. Supports annual open enrollment needs. Responds to all employee and retiree inquiries in a timely manner and serves as a liaison between members and insurance carriers. Work is performed under the general supervision of the Employee Benefits Manger and is reviewed for achievement of goals and expectations through discussions, work reviewed, and results obtained .

Minimum Qualifications:

Associate's Degree with coursework in Human Resources Management, Business, Public Administration, or related field and a minimum of two (2) years human resources experience, preferably in benefits administration; or an equivalent combination of education, training, and experience. Proficiency in the use of computers and Microsoft business applications, particularly Excel and Word desired. Experience with HRIS (Human Resources Information Systems) desired. Working knowledge of federal and state regulations relevant to the development and administration of benefits programs (including Section 125, ACA, COBRA, and FMLA) desired. Experience with Workday preferred.

Important: To be eligible to proceed forward in the application process, applicants must meet the minimum qualifications listed in the position description. Please ensure your application provides details of all relevant experience related to the position. If you have questions or need clarification concerning the position or application process, please contact Human Resources at [email protected] or 407.246.2062.

If this posting indicates a degree is required, the following experience will apply in lieu of any degree as follows:

• Two (2) years of direct experience for an associate degree;
• Four (4) years of direct experience for a bachelor's degree;
• Six (6) years of direct experience for a master's degree; or
• Nine (9) years of direct experience for a doctoral degree.

Salary:

USD 22.61 - 28.83 per hour