Administrative Technician (Housing)

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Administrative Technician (Housing)

City of Livermore Livermore, California, United States

Job Description:

Administrative Technician (Housing)

Description

Description

The City of Livermore is currently accepting applications to fill the Administrative Technician vacancy in the Housing & Human Services Division of the Community Development Department. If you possess knowledge of real estate and escrow practices and processes, we are looking for you! This position will be specifically involved with the City's Affordable Homeownership Program and will work with homebuyers, developers, and lenders. For more information regarding this recruitment, please refer to the job announcement.

DEFINITION
Under general supervision, provides a variety of technical duties and administrative support to a department or division's highly specialized program and/or projects; assists with program monitoring and evaluation; researches, gathers, and interprets data, including statistical data; conducts program outreach; performs inter-disciplinary policy-related research; and performs other duties as assigned.

DISTINGUISHING CHARACTERISTICS
Positions in this classification perform complex, technical administrative work in support of one or more major programs/projects. Position incumbents have technical, highly specialized knowledge in federal, state, and local laws, procedures, ordinances, and other regulatory information of the program area to which assigned. Incumbents research issues, analyze, prepare written and verbal reports, and provide day-to-day program/project support.

SUPERVISION RECEIVED
General supervision is provided by a program manager or division head. Work assignments may also be made by the department director.

SUPERVISION EXERCISED
None.

Examples of Important and Essential Functions

General Program Support Functions
Coordinates program/project efforts with other departments, organizations, and public agencies to make the program work in a more effective manner; responds to inquiries from other departments, organizations, public agencies, and the general public; prepares annual contracts and monitors for program compliance; collects, verifies, and organizes statistical and informational data from a variety of sources; analyzes and interprets collected data providing comparative analyses as required; performs technical and clerical procedures specific to each project in order to complete project requirements; prepares written and verbal reports, as appropriate, in support of reasoned conclusions; keeps current of technological advances that can enhance research efforts; performs research tasks that require a more narrow focus and knowledge of community; and may conduct public presentations and outreach activities.

Administrative Functions
Maintains administrative records system for program/project area to which assigned; collects and inputs demographic and program performance data into automated systems; maintains specialized databases including software upgrades; gathers and translates statistical data and prepares and maintains accurate reports and spreadsheets, including reports to federal, state and local agencies; drafts, prepares, and proofreads correspondence, minutes, reports, documents, and agreements for supervisor’s review in conformance with departmental policies, practices, and procedures; may assist with the completion of the annual budget and other special reports for the program/project area to which assigned; prepares Requests for Proposal or Qualification to secure special services and products; operates modern office equipment; processes program invoices for payment and reviews for accuracy; maintains scheduling and event calendars; may maintain and update content on Department/Division web pages and social media posts; may provide lead direction to office support staff and volunteers, including assigning work and checking work in progress; and may provide staff assistance to advisory boards or commissions and citizen groups.

Specialized Program Support Functions

Housing & Human Services
Assists with the coordination and implementation of the City’s Housing and Human Services Strategic Plan goals and objectives; assists with preparing contracts with non-profit providers, developers and monitors for compliance; conducts public outreach and facilitates workshops; assists with preparing grant monitoring reports to federal, state and local agencies; monitors contractor compliance ; maintains specialized data bases regarding applicants to various City housing and human services programs; makes recommendations on applicant qualifications for approval/denial; prepares and facilitates the execution of housing and human services documents and agreements; coordinates with developers, program contractors and the public to facilitate homebuyer loans and purchases; works with the City’s financial and legal departments to develop and execute various agreements including the housing and human services grant program funding agreements, promissory notes, deeds of trust and real estate contracts; provides technical assistance to non-profits, lenders, realtors, escrow companies, and first-time homebuyer program applicants; reviews documents for program compliance; prepares loan payoffs ensuring financial terms and conditions of the City have been met; creates maps using web-based programs; maintains division webpages; assists in the preparation of county, state, and federal housing and human services grant applications; prepares or assists in the preparation of City Council Reports; assists with monitoring of City’s regulatory and subrecipient grant agreements; provides staff support to the Human Services Commission; responds to questions and requests for information from a variety of individuals and agencies; assists with the preparation of the Housing & Human Services annual budget; assists with the negotiation of the terms and conditions of leases and licensing agreements at the Multi Service Center and other City-owned properties; prepares RFP for City property management services and coordinates with property management contractor on reviews of monthly budget reports and invoices for contract compliance; provides direction to property manager for the maintenance and/or repair of properties; and, assists in preparing warrants for invoices received.

Job Related and Essential Qualifications

Demonstrated Knowledge of :
Data collection methods; general functions and objectives of municipal government; program monitoring and evaluation methods; principles, practices, procedures, terminology, methodology, research techniques, laws, rules, and regulations pertaining to the program area to which assigned; community referral services and agencies; basic accounting techniques; contractual agreements as per program area to which assigned; modern office practices and procedures; proper English usage, spelling, grammar, punctuation and demonstrated proficiency; effective communication techniques; business letter writing formats; records maintenance, alphabetic and numeric filing systems; operation of modern office equipment; and personal computer operating systems and software applications.

Demonstrated Skills to :
Interpret rules and regulations; track many details and keep a variety of projects moving forward at the same time; collect and organize data; operate a computer; analyze problems and develop solutions using initiative, tact, and good judgment; work independently and in a team; meet deadlines; remain flexible and adapt to changing conditions; handle a variety of projects/tasks simultaneously; ensure that service is positive, prompt, and accurate and follow-up is timely; work with individuals of varied ethnic, social, and economic backgrounds; respond to customer needs in a professional, creative, and courteous manner; organize and effectively manage office functions; effectively communicate, both verbally and in writing; read maps and plans; operate modern office equipment; maintain accurate up-to-date filing system; relate effectively with those contacted in the course of work; work with minimal supervision; research and organize information from various sources for report writing and/or problem solving; develop solutions within established guidelines, using initiative, tact, and good judgment; be flexible and adapt to changing conditions; utilize personal computers and computer software to perform word processing, spreadsheet, and specialized functions; and exemplify an enthusiastic, resourceful, and effective service attitude with the public, co-workers, and others who are contacted in the course of the work.

Ability to :
Learn, interpret, and apply City, department, and division rules, regulations, ordinances, policies, and practices; and effectively apply the required knowledge and skills in the daily performance of assigned duties.

Experience, Education, and Training Guidelines
Any combination of experience, education, and training that would provide the best qualified candidate. A typical way to obtain the knowledge, skill, and abilities would be:

Experience : Two years of progressively responsible administrative program experience involving program conformance monitoring, research, report writing, and extensive public contact.

Education : Equivalent to graduation from high school, supplemented by college level courses in business administration, finance, real estate, economics, accounting, planning, or a related field. An associate of arts or science degree in a related field is desirable and may substitute for twelve months of the required experience.

Training : Any recent training, such as academic courses and certification programs which are relevant to this job classification.

Certification : None

License : Certain positions may require the possession of a valid California Driver's license and satisfactory driving record as determined by the City.

Other Requirements : Willingness and ability to work scheduled and emergency overtime; and attend meetings, workshops, and seminars during work and non-work hours.

Special Requirements : Essential duties require the mental and/or physical ability to work in a standard office environment; read fine print and computer monitors; converse in person and over the telephone; write and take notes; operate a computer and calculator; bend, stoop, stretch, and reach; attend numerous off site meetings at various locations throughout the day; and strength to safely lift and maneuver office supplies and equipment weighing up to 30 pounds.

CITY OF LIVERMORE
BENEFITS SUMMARY
Association of Livermore Employees

Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2026

MOUTERM
10/01/2025 - 09/30/2029

SCHEDULED INCREASES
10/06/2025 5% + 1% (in recognition of rising medical costs)
10/05/2026 3% + 1% (in recognition of rising medical costs)
10/04/2027 3%
10/02/2028 3%

CAFETERIA PLAN (MEDICAL, DENTAL & VISION)
$1,950/month towards medical, dental, and vision; any unused portion of the employee's benefit amount will be added as taxable income to the employee's earnings. Effective 12/1/2025, ER will pay up to $100 per month towards the premiums for the dental and vision plans selected by the employee who is currently enrolled in a City medical plan.

BASIC LIFE INSURANCE & ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D)
FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid
$1,000 dependent coverage, ER paid

EE option to purchase $25,000 additional life insurance & supplemental life to $500,000 (not to exceed 5x annual earnings).

LONG TERM DISABILITY (LTD)
ER paid
60% of base monthly earnings to $5,000/month max. (180 day waiting period)

PERS
New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340.

Classic PERS Misc Member - 2% at 60
New PERS Misc Member - 2% at 62
MEDICARE (Hired after 3/31/86)
EE paid 1.45%ER paid 1.45%

RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account.

VACATION ACCRUAL
Years of Service Accrual Per Year 1 80.6 2-5 120.12 6-10 135.98 11-15 160.94 16-19 180.18 20+ 192.4
Prorated for part-time EE.
Maximum accrual: 340 hours

HOLIDAYS & HOLIDAY-IN-LIEU PAY
Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay.
Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period

SICK LEAVE ACCRUAL
96.2 hours/year
Pro-rated for part-time EE

SICK LEAVE USAGE:

BEREAVEMENT LEAVE
3 regularly scheduled workdays max for immediate family.

PERSONAL LEAVE
Full-Time: 16 hours per year
Pro-rated for part-time EE.

PREGNANCY LEAVE & FMLA/CFRA
EE may use accrued leaves in compliance with City Rules & Regs
Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act

DEFERRED COMPENSATION 457(b)
ER will contribute $75, $50, or $25 per pay period, with required matching contribution of $75, $50, or $25 by EE.

2026 Maximum :
Normal = $24,500
Age 50+ = $8,000
Catchup Limits = $49,000
Voluntary EE Participation

SECTION 125 PLAN
No ER contribution
2026 Maximum
Dependent Care*: Up to $5,000/year -- *See IRS Pub #503
Unreimbursed Medical: Up to $3,300/year
UNIFORM ALLOWANCE
$850 per year/ paid in equal amounts per pay period
For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, Supervising Crime & Intelligence Analyst, Crime Prevention Specialist, and Crisis Intervention Specialist.

SAFETY SHOE ALLOWANCE
Public Works Department employees that are required to wear safety shoes or boots, and employees in the Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, shall be eligible for an annual Safety Shoe reimbursement of up to $225 per calendar year for the purchase of safety shoes.

PRESCRIPTION SAFETY GLASSES
Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries.

SHIFT DIFFERENTIAL
EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m.

EQUIPMENT OPERATION
Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day.

STANDBY PAY
2 hours straight-time for standby on regularly scheduled work day
3 hours straight-time for standby on regularly scheduled days off and fixed City holidays

CALL BACK PAY
3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE.

WORK IN A HIGHER CLASS
If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification.

COURT PAY/COURT CANCELLATION PAY
If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift.

SUPPORT SERVICES TRAINING OFFICER PAY
$90/pay period for full pay period while assigned.

BILINGUAL PAY
$75/pay period for those certified as competent at the conversational and written level. Must be identified by Department Head and approved by Admin Services Director, and used on the job.

$60/pay period for those certified as competent at the conversational level. Must be identified by Department Head and approved by Admin Services Director.

TELEPHONE PAY
20 minutes and for each minute exceeding 20 minutes at OT rate.

CELL PHONE ALLOWANCE
Standard = $40/month (if authorized)
See Administrative Regulation 36 for details.

COMMERCIAL DRIVERS' LICENSE PAY
$35/pay period with valid CA Commercial Driver's License and valid DOT medical card.

OT COMP & COMP TIME OFF
OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out.

TUITION REIMBURSEMENT
75% reimbursement for tuition & books
For undergraduate studies, $4,000 FY max; $16,000 lifetime max
For graduate studies, $5,000 FY max; $10,000 lifetime max

LICENSES & CERTIFICATIONS
100% reimbursement for required licenses and certifications

EMPLOYEE ASSISTANCE PROGRAM
Three (3) sessions per incident per family member. Unlimited telephonic consultations.

FLSA WORK PERIOD
168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week.

For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight,
ending 7 days later on Saturday at 11:59 p.m.

PAY PERIODS
26 pay periods per year

Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees.

ER = Employer
EE = Employee
FT = Full-Time
PT = Part-Time

Closing Date/Time: 3/20/2026 5:00 PM Pacific

Salary:

$7,354.25 - $8,878.92 Monthly
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